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Risk Management

Understanding and establishing systems for handling risk to sustain our businesses and contributing to society.

Total Risk Management System

The basic principle of risk management at the Suntory Group is self-management at operational level by each Group company. We have also created a Group Risk Management Committee and a Quality Assurance Committee which are dedicated to resolving issues related to risk, in order to strengthen our group-wide total risk management system.

Strengthening Group Risk Management

Our Group Risk Management Committee analyzes and assesses group-wide risk relating to compliance, information security, disaster response, and other critical group-wide issues. It also enhances our risk management from the perspective of the entire Group.

Strengthening Our Response to Quality Risk

We recognize that offering safe and reliable products and services is our most fundamental responsibility and we have therefore created a Quality Assurance Committee. The Quality Assurance Committee works to identify and reduce quality risk for the entire Suntory Group and promotes information disclosure.

Information Security Certification: Suntory Wellness Ltd.
ISO 27001 Certificate

In December 2010, Suntory Wellness Ltd. obtained ISO 27001 certification for information security. This certification verified that in carrying out its health food and beauty product mail-order business, Suntory Wellness Ltd. is managing customer information details at a high level of security.

Performance and Objectives
2010
  • • The group-wide PDCA cycle for major operating risks was maintained and promoted
2011
  • • Further reinforcements are made to the risk management system of the entire Group, both in Japan and overseas

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