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Corporate Social Responsibility

Fulfilling Social Responsibilities

Guided by its corporate philosophy, "Resonating with People and Nature", and making customer safety, security and satisfaction its highest priorities, the Suntory Group continues to pursue quality assurance and customer responsiveness. It is at the same time engaging in vigorous, ongoing pursuit of environmental preservation and social and cultural activities in every aspect of its business.

In April 2003, the Suntory Group established its "Code of Business Ethics", which defines the universal values and code of conduct to be shared by every employee with the aim of inspiring greater trust and continuing to fulfill the Group's social responsibilities as a good corporate citizen. We also established a special Compliance Department and implemented efforts to disseminate and ensure observance of the "Code of Business Ethics" throughout the Group. Positively positioning CSR as a management strategy and strengthening our efforts in this area as compared with the past, moreover, we established the Corporate Social Responsibility (CSR) Department in March 2005. As part of our commitment to ensuring trustworthy corporate behavior from every stakeholder at all times, we are promoting active CSR aimed at attaining recognition of the distinctive values of the Suntory Group among customers and throughout society.

The Suntory Group Companies' Code of Business Ethics

I.Corporate Philosophy

"Resonating with People and Nature"

II.Ethical Principles

For our customers, partners and the whole world,

  1. Integrity
  2. Fairness
  3. Transparency
  4. Social responsibility
  5. Respect for diversity
  6. Trust and consideration

III.Standards for Business Conduct

  1. We shall supply safe, secure and reliable products and services with high quality to satisfy our customers' needs and wishes and, at the same time, endeavor to communicate sincerely and transparently.
  2. We shall observe laws and regulations, and comply with social ethics.
  3. We shall carry out fair and transparent business activities.
  4. We, as a good corporate citizen, endeavor to contribute to society.
  5. As a corporate Group with the message "Bringing Water to Life", we dedicate ourselves to global environmental preservation.
  6. We endeavor to create safe, well-ventilated working conditions.
  7. We endeavor to maintain and administer corporate properties and information properly and to utilize them effectively, with respect for every third party's rights.
A workshop for employees at each level of the corporate hierarchy is one of the various measures implemented to disseminate compliance awareness.
Every Suntory employee receives a copy of the compliance handbook "Code of Business Ethics"