Head Office222 W. Merchandise Mart Plaza, Chicago, IL 60654 USA
EstablishmentMay 2014 (November 1966 as Jim Beam Brands Co.)
Business ActivitiesProduction and sale of whiskey and other premium spirits
Company Overview and Philosophy
Crafting the Spirits Brands that Stir the World
Beam Suntory is the world’s third largest premium spirits company. With a vision of “Growing for Good”, our mission is to inspire human connections by Crafting the Spirits Brands that Stir the World.
Our performance objective is to be the world’s fastest growing premium spirits company. By creating famous brands, building winning markets, and fueling our growth, we are implementing our Vision Into Action strategy and driving sustainable growth.
Primary CSR Activities
The “Growing for Good” vision inspires our CSR philosophy
Good corporate citizenship and a commitment to social responsibility are at the very core of Beam Suntory’s character. Beam Suntory makes contributions to all stakeholders - whether they are our parent company, customers, consumers, business partners, employees, or local communities - as we continue to grow. We also share Suntory’s tradition of protecting the precious resources that form the basis of our products and communities.
Beam Suntory’s CSR program is focused on three areas: protecting water and the environment, supporting the communities where our people live and work, and promoting the responsible consumption of our products. We are investing our time, resources, and energy in these areas not just because it’s the right thing to do, but because these are our values as a company.
To Create Harmony with Nature
Our commitment to natural environment
Protecting Water and the Environment
Water is our most important raw material. We engage in water conservation activities to protect our water sources, and strive to continue reducing water usage at our production centers around the world - especially those located in water stressed areas. We are also committed to the development of Natural Water Sanctuaries.
As we look to the future, we strive to continue reducing our water and energy use, and reduce the amount of waste sent to landfills. Our investment in reducing our environmental impact has totaled 60 million dollars over the last ten years. We believe that the effective and efficient use of natural resources is an important element in the long-term success of our production centers.
Beam Suntory strives to reduce our environmental impact through a variety of initiatives, including the use of co-generation technology, waste reduction and recycling, and reduced water usage at our production sites.
Protecting our water supply
Beam Suntory works to protect rain water, ground water, and surface water. These activities include the use of semi-permeable sediment control structures, recovery pools, regulating reservoirs, and other structures designed to prevent water outflow, soil erosion, and deterioration of water quality.
Reducing Water Consumption
Reducing water consumption and wastewater generation is a key focus for Beam Suntory. Several of our production centers have highly-advanced water reclamation systems.
Beam Suntory India:The process water used to clean equipment in India is filtered and beneficially reused to reduce the amount of fresh water required, and the amount of wastewater generated. In addition, rain water is harvested, recovered and beneficially reused. This process helps reduce the amount of runoff water that cannot be absorbed during heavy rainfall.
Beam Suntory Mexico (Casa Sauza):The quality of treated water has been greatly improved by using a highly-advanced water regeneration system. This water can now be recycled and beneficially reused at the plant’s compost operation, and has been made available to local fire stations for use in fire trucks and fire extinguishing equipment.
Virgin Islands/St. Croix:Process water is regenerated by a highly-advanced water regeneration system, for reuse in the plant. This has led to major reductions in the amount of fresh water required and the amount of wastewater generated.
Building Natural Water Sanctuaries
Maker’s Mark Natural Water Sanctuary
Great bourbon starts with great water. The Maker’s Mark Natural Water Sanctuary aims to preserve the land that filters the water. This preservation program on 33 acres of our distillery land is designed to improve the quality of vegetation, including the addition of American White Oak trees, create a better habitat for native species, like the prairie warbler and red-headed woodpecker, and ultimately protect our groundwater, and the quality of water with which to make better bourbon.
Jim Beam Natural Water Sanctuary Alliance at Bernheim Arboretum & Research Forest
Jim Beam and Bernheim Arboretum & Research Forest, a 15,625 acre privately held forest, are developing a natural water sanctuary on Bernheim grounds immediately adjacent to the Jim Beam distillery.
The Natural Water Sanctuary Alliance will protect water quality, restore wildlife habitats, and reintroduce native plants and trees. This group is working toward a long-term agreement to enhance environmental education, improve watershed protection planning, and secure quality water.
Corporate Energy-Saving Initiatives
Beam Suntory strives to continue reducing energy usage at our offices and production centers around the world. Here are just a few examples:
Clermont, Kentucky: The Jim Beam American Stillhouse has received the LEED Gold Certification from the U.S. Green Building Council.
Frankfort, Kentucky: LED lighting is used throughout the bottling and processing areas to improve light quality while also reducing energy use and cost.
Chicago, Illinois: We are reducing our energy consumption by using the latest web conference and printing technologies in our offices around the world. Our global headquarters incorporates an open floor plan and shared workspaces. Located in the historic Merchandise Mart, a LEED-certified building, our offices incorporate natural lighting. LEED (Leadership in Energy and Environmental Design) is America’s leading program that assesses the energy-saving performance of the design, construction, and operation of buildings. The office additionally uses energy-efficient LED lighting that automatically adapts based on natural light in the room.
Washington, D.C. – Our Global Public Affairs office in Washington, D.C. is located within a LEED-certified building.
Madrid, Spain: Our building was the first sustainable office building in Madrid. Noise entering from outside the building is reduced to a minimum and energy savings are maximized using solar panels and insulated metallic outer walls. Excess energy is utilized by an on-site system.
Water and Energy-Saving Initiatives at Production Sites
Cognac, France:Courvoisier has shifted more than half of its production from truck to trains traveling from Cognac to Le Havre. By switching from truck to train transport, the total greenhouse gas emissions were reduced by approximately 92% or about 763 tons.
In Kentucky, all bourbon barrels are effectively reused. Most are used by other distilled spirits producers, while others are refashioned into furniture and other wooden products. Bourbon barrels are made of white oak procured from sustainable stands of timber. Our suppliers actively support and cooperate in the sustainable procurement of white oak.
Beam Suntory and its barrel supplier, Independent Stave Company, also provide sustainability education to loggers in Kentucky and Missouri.
At our distilleries, we recover and beneficially reuse spent grains, often as livestock feed. Additionally, biosolids (sludge) from our water treatment process are also reused.
Jim Beam American Stillhouse
The Jim Beam American Stillhouse received the LEED Gold Certification. This certification is granted to facilities that have a superior record of leadership, innovation, environmental conservation, and social responsibility. The following are a few of the outstanding environmentally sustainable features of the Jim Beam American Stillhouse:
-25% recycled building materials
-The use of water-saving equipment such as faucets and flush toilets that have resulted in a 50% annual reduction in water usage
-79% of construction waste was recycled and not sent to landfill
At Casa Sauza in Mexico, 99.8% of waste is recycled and reused, diverting an annual average of 47,000 m3 from landfill. Used agave (an ingredient of tequila) fibers are recovered and made into compost. This compost helps retain water in the soil and provides nutrients for new agave plants.
Natural gas is used to fuel a combined heat and power plant – also known as a cogeneration plant. The heat and electricity produced are used in the distillation process and excess electrical power is sold to the local power company. This cogeneration process has been shown to be 30% more efficient than when heat and electricity are produced using separate facilities.
Effective Use of Resources
Beam Suntory monitors and reports on the amount of waste it disposes of in landfill as well as the amount of material that is recycled and beneficially reused. We will continue reducing, reusing, and recycling production supplies, product packaging and containers.
The 3Rs of containers
The Beam Suntory Design-to-Value team works on methods to reduce packaging materials while at the same time improving product design. Their end goal is to have a more positive impact on both the environment and consumers. This team has succeeded in creating lighter bottle designs, shifting from glass containers to polyethylene resin containers, and doing away with excess corrugated cardboard and packaging materials. This process reduced the total amount of packaging material that is utilized, the associated costs, and the environmental impact. Beam Suntory also promotes recycling and reuse initiatives.
Cooley Distillery in Ireland is a member of REPAK, a packaging compliance system supporting companies that contribute funds used in the recovery and recycling of packaging material waste products. Also, Casa Sauza was awarded the Best Recycle Stock Warehouse Award in Mexico in 2014.
Employee environmental education
We encourage employee participation in voluntary environmental sustainability activities. Our employees participate in larger industry groups like the Beverage Industry Environmental Roundtable (BIER) as well as smaller, local groups and programs such as the Kentucky Sustainable Spirits Initiative and Kentucky Excellence in Environmental Leadership (KY EXCEL). We also partner with educational and research institutions like the University of Kentucky and the Kentucky Water Resources Research Institute to create opportunities for employees, university students, and professors to collaborate on research, education, training, and technology transfer for water-related environmental issues. Our employees continue to make meaningful contributions in the communities where we work and live. We recognize these efforts in a variety of ways, including with our annual Vision Into Action (VIA) Awards.
Pollution Prevention and Management of Chemicals
Beam Suntory uses safety data sheets in accordance with the global harmonization standards to properly manage the use, storage and transport of potentially hazardous materials. Casa Sauza participates in Clean Field Programs run by AMOCALI (commercial organization) and SEMARNAT (Environment Ministry) to help ensure the safe use and recycling of agriculture chemicals and containers.
Activities Designed to Conserve Biodiversity
Employees are actively encouraged to support their local communities, such as volunteering in clean-up activities.
Beam Suntory teams from corporate headquarters team up to clean local beaches. Each year, dozens of employees take time from their work day to collect trash and other debris that may otherwise find its way into local waterways. During the 2017 event, the team collected more than 100 pounds of material from one of Chicago’s most popular beaches.
Jim Beam has completed several riverbank revival projects in Kentucky – projects that utilize non-chemical natural methods and biotechnology. The distillery also partners with the University of Kentucky for watershed protection planning, and has created and protected many acres of wetlands.
Kentucky Business Conservation Partner of the Year award
The Maker’s Mark Distillery has created a nature preserve on part of its 620-acre property. It has been recognized for its positive influence on wildlife and the environment, and was awarded the Kentucky Business Conservation Partner of the Year award by the Commissioner of the Kentucky Department of Fish & Wildlife Resources.
Implementing environmental conservation programs with the Kentucky Department of Environmental Protection
All Beam Suntory plants located in Kentucky are active members of Kentucky Excel. Multiple, voluntary environmental projects are completed each year by employee-led environmental teams.
Maker’s Mark ECO Team
The ECO team at the Maker’s Mark Distillery sets up bird houses on distillery land, plants native plants and trees, and works with the Kentucky Department of Fish & Wildlife Resources to maintain and improve natural habitat areas and biodiversity.
Supporting the Nest Building of Bald Eagles Around the Plant
The area around the Booker Noe Plant in Kentucky is home to bald eagles. Employees at the plant help build nests during breeding season. Bird houses for barn owls are also set up in the Booker Noe Plant’s storehouse to protect the endangered species.
Protecting wild birds and bees
Beam Suntory’s Ardmore Distillery (Scotland) is a corporate sponsor of the Royal Society for the Protection of Birds. It supports the East of Scotland Sea Eagle Reintroduction Program, and has sponsored the RSBP Nature of Scotland’s Species Champion Award since 2013. The Jim Beam Distillery and Maker’s Mark Distillery are also active in the protection of wild birds. Both distilleries make and maintain bird houses for a variety of birds and bats. The Courvoisier and Jim Beam Distilleries support the protection of bees (each year they participate in the protection of two beehives at Courvoisier, and 12 at Jim Beam, and maintain wildflower gardens at both sites).
To Create Harmony with Society
-Cultural and Social Contribution-
Supporting the Communities Where our People Live and Work
Employee Volunteer Activities
Beam Suntory is engaged in a variety of charitable activities and community support programs where our employees live and work. We provide critical financial support to important community activities such as environmental conservation, health research, higher education, and cultural organizations.
Our Kentucky teams partner in an annual statewide program to raise funds for the United Way charities, which support causes critical in each local community. Beam Suntory employees have raised nearly $1.8 million, including corporate matching funds, over the last 12 years for Kentucky United Way charities.
In addition, Beam Suntory supports individual employees’ charitable activities. The Beam Suntory Cares Program encourages all employees to take two paid holidays per year to volunteer for community programs of their choice (if all employees participate, this could total more than 72,000 hours of activity per year). We additionally match employees’ charitable contributions in the U.S.
Support Activities for Disaster Victims
In recent years, natural disasters have occurred all too often. Beam Suntory provides both financial support and humanitarian aid to recovery activities in disaster areas through the Red Cross. We also provide safe, clean drinking water to many areas hit by natural disasters.
Culture and Art Promotion Activities
Beam Suntory supports cultural organizations in the communities where our employees live and work. For example, we sponsor the Ravinia Festival, the oldest music festival in North America. Each year this festival hosts one of America’s premier orchestras, the Chicago Symphony Orchestra, outside of Chicago. The 36-acre Ravinia Park is located within a quiet forest and is the perfect setting for enjoying music. Children up to the age of 15, high school students, and university students are not charged admission to the lawn area, which provides them with a great opportunity to enjoy classical music.
Beam Suntory also sponsors the Chicago Botanic Garden, a natural treasure that consists of four areas as well as a 26-section garden that sits on 385 acres of land. The garden hosts a variety of annual events and programs, is open year round, and admission is free.
Tours of production centers are available in the United States, Mexico, Scotland, Ireland, France, Spain, and Japan.
Since 2008, Beam Suntory has provided more than $3.4 million in cash and in-kind donations, and worked to raise awareness of Operation Homefront, a non-profit organization to build strong, stable, military families so they can thrive in the communities they’ve worked so hard to protect. This national program was inspired by a Beam Suntory employee in 2009. Through this partnership, Operation Homefront provides more than 8,000 holiday meals for military families each year.
Promoting the Responsible Consumption of Our Products
Promoting Responsible Consumption
Beam Suntory’s approach to responsible alcohol consumption is fundamental to everything we do. Thus, in addition to practicing responsible marketing and sponsoring alcohol education, we invest in a wide variety of programs, partnerships, and organizations throughout the world focused on the prevention of drunk driving and underage drinking. Beam Suntory employees regularly receive information and encouragement to promote responsible alcohol consumption to family and friends as “ambassadors” of Beam Suntory and its brands.
Global Commitments to Reduce the Harmful Use of Alcohol
Beam Suntory is a founding member of the International Alliance for Responsible Drinking (IARD), a not-for-profit organization dedicated to promoting responsible consumption worldwide. Through IARD, leading beverage alcohol producers put our commercial competitiveness aside to create a shared force in our Global Commitments to reduce alcohol misuse – the most ambitious and comprehensive set of initiatives the industry has undertaken to date.
Each Commitment has clearly defined goals and a five-year action plan towards: tackling underage drinking, responsible marketing, providing consumer information and responsible product marketing, reducing drunk driving, and enlisting retailer support.
Beam Suntory addresses each of these commitments in a variety of ways around the world, including founding membership in the Foundation for Advancing Alcohol Responsibility (FAAR; www.responsibility.org); DWI Courts, a system that treats repeat drunk-driving offenders in specialized courts, dramatically reducing the rate of additional offenses; and Building Resilience in Campus Communities, a program at the University of Louisville and the University of Kentucky to reduce underage and binge drinking on those college campuses.
Global Marketing Principles
Beam Suntory’s leadership in responsible consumption starts by complying with all laws and regulations in all jurisdictions as well as industry codes and regulations. Beam Suntory’s global marketing principles are uniform for all brands and in all regions and extend to advertising, marketing to consumers, merchandising, brand websites, POS, direct marketing, product development, product placement, and consumer events.
Beam Suntory is a proud leader in responsible marketing in the spirits industry. In 2007, we voluntarily adopted industry-leading media placement standards in the United States, with the goal of reducing exposure to consumers under legal drinking age. Compared to the industry standard of 71% of the media audience of legal purchase age, at least 75% of Beam Suntory’s media audience must reasonably be expected to be of legal purchase age. Beam Suntory has additionally prohibited marketing programs related to “Spring Break”, out-of-home advertising within 500 feet of parks and other recreational areas, and advertisements in video games.
Drink Smart® is a global platform that educates consumers of legal purchase age to make responsible choices about alcohol. Drink Smart provides tools for consumers who want to take the lead in the responsible consumption of alcohol and provides information about our global commitments to reduce alcohol misuse.
Drink Smart, its website or its logo are included in all Beam Suntory marketing materials used around the world, from social media to television advertisements. Beam Suntory product labels include Drink Smart, and the website will provide nutritional information about our products.
Please learn more about Drink Smart at www.drinksmart.com
Beam Suntory and its brands regularly partner with Uber to offer consumers safe rides home after a night out on the town. Our employees may also “Take a Taxi on Us”, when they or a friend are in a situation in which it would be unsafe to drive.
Formulating the Code of Conduct & Ethics
Beam Suntory and our employees are committed to maintaining the highest ethical standards while aggressively competing in the market.
Our employees, executives, and directors abide by the sound business practices and ethical standards described in our Code of Conduct & Ethics. Our objective is to do business with integrity and the highest standards, and continuously earn the trust of all stakeholders.
Beam Suntory’s “Code of Conduct & Ethics” is our guide to conducting business with integrity and the highest standards. The Code provides a set of policies governing business practices that reflect our commitment to Growing for Good while conducting business the right way - the Beam Suntory way.
In addition to industry regulations, our employees also abide by the rules imposed by company policies, procedures and standards that reflect our industry leadership position. Beam Suntory has established a “Global Risk and Compliance Committee” as well as “Risk and Compliance Committees” in each region where it does business, along with a separate committee for Global Operations and Supply Chain oversight.
Promotion of Compliance
At quarterly Global Town Hall meetings and through other communications, employees are consistently reminded by our CEO that they are expected to “conduct business the right way, the Beam Suntory way,” or always in compliance with requirements and, where possible, consistent with best practices. In addition, live training is provided and interactive compliance training seminars are available online. Beam Suntory also has hotlines available in all major languages to handle inquiries from anywhere in the world 24 hours a day, 7 days a week.
Focus on Proactive Risk Management
Beam Suntory has created a system for senior management to take the lead in identifying, supervising, and managing risks to the business. The Enterprise Risk Management (ERM) program actively identifies major areas of potential risk, and the executive leadership team designates specific employees to supervise and mitigate the risk. The executive leadership team holds regular meetings to discuss strategy. When risks or crises do occur, the appropriate response is identified and implemented under Beam Suntory’s global Major Incident Management (MIM) protocol.
Major incidents are handled by the “Global Major Incident Management (MIM) Team,” to ensure swift and effective handling. The “Global Technical Service Team” facilitates the FACTS incident investigation process with engagement from General Managers in affected operations and the risk management leaders.
When a major incident occurs, the Global MIM Team convenes to understand the facts, assess risks and develop appropriate actions to mitigate risks. The MIM team also develops appropriate communications plans to inform key stakeholders. The safety of employees, customers, consumers and the local community is always the highest priority when responding to major incidents. In addition, the Global MIM Team oversees governance, integration, and instructions to local MIM teams. The Global Technical Services Team supports the location where any incident occurs, in cooperation with technical leaders from environment, safety, quality, security, brand protection, insurance/risk management, and other areas. The General Managers at production centers and regional risk management supervisors oversee the local MIM teams. The local MIM teams also handle preventative risk assessment, risk reduction plans, emergency contingency plans, emergency contingency actions, assessment of damages, business recovery, and more.
Beam Suntory manages confidential personal data in accordance with legal requirements of each country where we do business.
Management of intellectual property rights
Beam Suntory employs global intellectual property (IP) rights specialists in our legal department. The IP team deals with filing complaints related to protection of intellectual property rights, the prevention of copyright infringement, and other issues.
To Create Harmony with Customers and Partners
-Products and Services-
Quality Assurance Initiatives
Quality Management Policies and Indicators
Beam Suntory requires manufacturing sites to achieve ISO Certification for Quality and Food Safety standards. In addition, the company upholds global standards based upon an Integrated Management System policy that includes Quality, Food Safety, Environmental, Health and Safety. Each production facility has key performance indicators with established improvement plans to meet and exceed quality requirements. Continuous improvement protocols that follow TRACC (software-based guide used to implement continuous improvement through sustainable methods) are in place at all of our production facilities.
Beam Suntory’s employees and stakeholders will continue to do their utmost to improve systems, processes, and all business activities while protecting the company’s most important resources: Employees (safety), Brands (quality), and Reputation (compliance).
Beam Suntory production facilities have obtained ISO 9001 quality management certification. Many production centers have also obtained ISO 22000 (food safety) and HACCP certification. In addition, the bottling companies with which we subcontract (co-manufacturing) are regularly required to perform technical audits that include the main items of ISO regulations, and rigorous internal inspections at all production locations.
Collecting customer feedback
Beam Suntory has several databases to gather customer and consumer feedback. Each concern is routed to the appropriate function to investigate and respond effectively.
Relations with Business Partners
As a responsible corporate citizen, Beam Suntory maintains standards to ensure that people are treated properly and fairly. The Beam Suntory Global Citizenship Policy provides guidance to the company, employees, suppliers and contractors.
This policy has provisions that prohibit forced labor, slave labor, and labor under confinement. Information disclosure is conducted in accordance with the California Transparency in Supply Chains Act of 2010. We comply with the United Kingdom Modern Slavery Act 2015 and ensure that Beam Suntory suppliers do not use slave labor or human trafficking.
The Beam Suntory Global Citizenship Policy
At Beam Suntory, corporate values are an essential element of continued success in the marketplace. These values, which include integrity, quality, responsibility, agility, tenacity and “Yatte Minahare”, are vital to our success. The company’s business results are dependent upon our reputation with our co-workers, suppliers, investors, business partners and the communities where we work and live.
- BEAM SUNTORY GLOBAL CITIZENSHIP POLICY ELEMENTS:
1.Working Conditions/Health and Safety
6.Wages and Benefits
9.Suppliers and Contractors
Beam Suntory expects the same commitment from key suppliers and subcontractors. By complying with this policy, our company demonstrates its leadership within the business community. Further, this enhances each of our brands, improves our ability to attract and retain the best talent, and provides better supply chain management and performance.
To Create Harmony with Employees
Relations with Employees
Beam Suntory is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants seeking employment with Beam Suntory will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, genetics, disability, age, or veteran status.
Promotion of Work-Life Balance
Beam Suntory has prepared Global Guidelines to support flexible work hours and workplaces for its employees to promote work-life balance. Based on these guidelines, each regional HR department creates a protocol in accordance with its local region and offers support to maximize employee engagement and performance. Employees can also utilize flex work and flex rotation based in accordance with local laws.
The company has a Peak Time Flex Work system by which employees determine their standard daily work hours (core time) and allows them to shift their work time, pending their manager approval. It also has a “compressed workweek system” that allows them to determine their total weekly work hours to allow them to work fewer than the standard 5-days per week while fulfilling fulltime obligations, pending leadership approval.
Creating an Employee-Friendly Workplace
Beam Suntory practices open communication and information sharing between labor and management. Each production center has routine training on health and safety topics. Production centers that are implementing lean manufacturing have daily “huddles” in which safety is the first item that is discussed. These and other discussions stress the importance of complete openness and free communication.
Workplace Safety & Health and Employee Health Management
All Beam Suntory production centers have created Safety Management Systems in accordance with OHSAS 18001 Standard for Occupational Health and Safety Management. In addition, Global Safety Standards have been developed that clearly describe safety requirements and expectations. All production centers have developed safe working programs and procedures to meet these requirements.
Beam Suntory encourages employee health and wellness. Routine occupational health inspections are conducted and employees are provided access to a wide variety of mental and physical health checks and services.