About Suntory Group's Compliance to ISO26000
Suntory Group views ISO26000, an international standard for social responsibility, as a common index for globally promoting sustainability. In 2012, divisions relevant to core subjects of ISO26000 gathered to discuss priority issues that Suntory Group should place priority on. Following that, priority issues discussed in-house were checked through opinion exchange with external experts. In addition, we organized these issues in order to realize the To Create Harmony with People and Nature corporate philosophy.
Organizational Governance
Issues: Organizational governance
Environment
Issues: Prevention of pollution/ Sustainable resource use/ Climate change mitigation and adaptation/ Protection of the environment, biodiversity and restoration of natural habitats
Community Involvement and Development
Issues: Community involvement/ Education and culture/ Employment creation and skills development/ Technology development and access/ Wealth and income creation/ Health/ Social investment
Human Rights
Issues: Due diligence/ Human rights risk situations/ Avoidance of complicity/ Resolving grievances/Discrimination and vulnerable groups/ Civil and political rights/ Economic, social and cultural rights/ Fundamental principles and rights at work
Fair Operating Practices
Issues: Anti-corruption/ Responsible political involvement/ Fair competition/ Promoting social responsibility in the value chain/ Respect for property rights
Labor Practices
Issues: Employment and employment relationships/ Conditions of work and social protection/ Social dialogue/ Health and safety at work/ Human development and training in the workplace
Consumer Issues
Issues: Fair marketing, factual and unbiased information and fair contractual practices/ Protecting consumers' health and safety/ Sustainable consumption/ Consumer service, support, and complaint and dispute resolution/ Consumer data protection and privacy/ Access to essential services/ Education and awareness
- Voluntary Declaration toward Consumer Orientation
- Promotion of Group Quality Management
- Quality Assurance from a Customer Perspective in All Processes
- Appropriate Information Disclosure
- Communicating with Customers
- Reducing Harmful Drinking
- Sustainable Procurement
- Measures for Healthy and Comfortable Lifestyles