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Contact UsRegarding Media Inquiries >

For more information on the below products and businesses, please visit the corresponding websites.

Regarding other inquiries, please use the form below.

Notice of temporary change of the inquiry form due to system maintenance

Thank you for your continuous support toward Suntory products.

We would like to inform that we will carry out the system maintenance in following schedule.
During those period, we would kindly request to contact us from (Contact From) instead.

We apologize for the inconvenience and we would appreciate your kind understanding.

  • Maintenance period. : Sep 9, 2019 (Mon) 13:00 - Sep 12, 2019(Thu)12:59
    ※Please note that there might be a small date change depending on the work progress.

    Notes on Handling of Inquiries/Comments
  • It is our principle to respond to each inquiry in the order it was received, during our business hours (9:00 - 17:00 Japan Standard Time except weekends and public holidays). Please be advised that it may take some time to return emails depending on the nature of the inquiry and we may not be able to respond to certain types of inquiries at all.
  • We will respond to inquiries on an individual, case-by-case basis. When receiving a response, please refrain from forwarding it to other parties or from making secondary use of it, in whole or in part.
  • The personal information that is provided to us is used to record and respond to each inquiry. Please obtain prior consent before providing someone else’s personal information.
  • The information provided may be shared with the following companies of Suntory group listed below*1 (“Suntory Group Companies”). Please be advised that any of the Suntory Group Companies may directly respond to specific inquiries, if we deem appropriate. Nevertheless, if we deem it appropriate for Suntory Group Companies outside of Japan to respond, we may ask the applicable party to contact such Suntory Group Companies.
  • For further information on our policy in collecting, managing and using personal information, please refer to the privacy policy of Suntory Holdings Ltd. and the privacy policy of Suntory Beverage & Food Ltd. (The business operators responsible for the management of the personal data are Suntory Holdings Ltd. and Suntory Beverage & Food Ltd.)
  • (*1) For the purpose of this page, “Suntory Group Companies” mean: Suntory Holdings Ltd., its consolidated subsidiaries and equity method affiliates in Japan, and Suntory Foundation for Arts.


    Please use the form below. (English only)

    Please fill out this form.

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