The Suntory Group has brought together its performance for the main indicators (management, environment, and society) on our sustainabilitysite and other media.
Key Financial Data
Consolidated financial Results
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Consolidated Revenue
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Consolidated operating income
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Sales by Business Segment
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Sales by Area
Economic contribution*
Economic contribution | 1.a. Revenues | 2,108.3 |
1.b. Operating costs | 788.0 | |
1.c. Employee wages and benefits | 327.6 | |
1.d. Payments to providers of capital | 48.5 | |
1.e. Payments to government | 71.4 | |
1.f. Community investment | 6.8 | |
2. Financial assistance received from the government | - | |
Financial investment contribution | ||
1.Total capital expenditures (CapEx) minus depreciation, | 24.9 | |
2.Share buybacks plus dividend payments | 30.5 | |
Total R&D expenses | 23.9 | |
The total global tax borne by the company | 71.4 |
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*Disclose based on the core metrics of Measuring Stakeholder Capitalism-Toward Common Metrics and Consistent Reporting of Sustainable Value Creation, as recommended by the World Economic Forum's International Business Council.
Environmental Data
Overview of business activities and environmental impact (from January 1 to December 31 in 2020; manufacturing facilities in Japan, excluding outsourcing contractors)

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*1BOD: Biochemical Oxygen Demand An indicator of water pollution
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*2Emission factors for GHG calculation are as follows:
Fuel: Factors specified by the Act on the Rational Use of Energy and the Act on Promotion of Global Warming Countermeasures. CO2 from Electricity consumption: The adjusted emission factors for each electric company specified by the Act on Promotion of Global Warming Countermeasures.
GHG other than CO2: Factors specified by the Act on Promotion of Global Warming Countermeasures.
Suntory Group's Environmental Accounting (total of business in Japan)
(Period: January 1 to December 31, 2020)
(million yen)
Item | FY2018 | FY2019 | FY2020 | |||||
---|---|---|---|---|---|---|---|---|
Environmental investment | Environmental costs | Environmental investment | Environmental costs | Environmental investment | Environmental costs | |||
Business area cost | Pollution prevention cost |
|
528 | 2,207 | 348 | 2,151 | 735 | 2,082 |
Global environmental preservation cost |
|
198 | 3,020 | 668 | 3,090 | 428 | 2,730 | |
Resource circulation cost |
|
287 | 2,720 | 331 | 3,246 | 153 | 3,413 | |
Total | 1,013 | 7,946 | 1,347 | 8,486 | 1,315 | 8,225 | ||
Upstream and downstream cost |
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0 | 1,290 | 0 | 1,238 | 0 | 1,187 | |
Management activities costs |
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0 | 900 | 0 | 927 | 0 | 714 | |
Research and development costs |
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8 | 379 | 28 | 300 | 9 | 324 | |
Social activities costs |
|
77 | 504 | 79 | 530 | 70 | 503 | |
Environmental damage response cost | 0 | 0 | 0 | 0 | 0 | 0 | ||
Total | 1,098 | 11,019 | 1,454 | 11,480 | 1,394 | 10,953 |
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*Amount of investment: Reason for investment was 50% or more for preserving the environment, all amount is considered as environmental investment (inspection basis)
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*Amortization expense: Expenses for investment from 2003 and afterwards which 50% or more is intended for environmental preservation are calculated.
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*In general, all cost for management and research activities are directly confirmed. Costs that are difficult to confirm directly are prorated and allocated based on a past survey of each procedure.
Environmental Preservation Effect of Suntory Group (production sites in Japan)
(Period: January 1 to December 31, 2020)
Item | Unit | 2018 | 2019 | 2020 | Reduction against previous fiscal year per unit production basis | |||
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In business area costs | Pollution prevention | Reduction of pollutant emissions | SOx | Total (t) | 16.4 | 16.8 | 10.4 | 6.1t/year |
Per Unit (g/kL) | 3.4 | 3.5 | 2.2 | |||||
NOx | Total (t) | 147 | 152 | 152.3 | -3.6t/year | |||
Per Unit (g/kL) | 30.1 | 31.6 | 32.4 | |||||
Preserving global environment | GHG emission reduction | GHG (Fuel + Electricity) Derivation | Total (thousand t) | 355.9 | 350.5 | 343.7 | -8.0 thousand t/year | |
Per Unit (kg/kL) | 73.0 | 71.2 | 72.9 | |||||
Reduction of energy consumption | Fuel | Crude oil conversion (thousand kL) | 102 | 103 | 104 | -2,716kL/year | ||
Per Unit (L/kL) | 20.9 | 21.5 | 22.1 | |||||
Electricity | Total amount (million kWh) | 335 | 341 | 340 | -6,545 thousand kWh/year | |||
Per Unit (kWh/kL) | 68.5 | 70.9 | 72.3 | |||||
Resource circulation | Reduction of water resource use | Water use | Total amount (thousand m3) | 22,161 | 21,310 | 20,752 | 92 thousand m3/year | |
Per Unit (m3/kL) | 4.5 | 4.4 | 4.4 | |||||
Reduction of waste emissions | By-products and waste emissions | Total (t) | 257,951 | 251,454 | 228,355 | 17,626t/year | ||
Per Unit (kg/kL) | 52.7 | 52.3 | 48.6 | |||||
Resource recycling rate | (%) | 100 | 100 | 100 |
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*Electricity based GHG emissions are the adjusted emission factors for each electric power company as specified by the Act on Promotion of Global Warming Countermeasures.
Economic effect of Suntory Group (production sites in Japan)
(million yen)
Item | FY2018 | FY2019 | FY2020 |
---|---|---|---|
Income from recycling (sales of byproducts)*1 | 355 | 359 | 305 |
Cost saved by conserving energy*2 | 429 | -321 | -242 |
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*1The calculation method is the same as the costs saved for waste disposal
< Previous Year's Capital Gains × Ratio Compared to Previous Year's Production Volume - Current Year's Capital Gains > -
*2The calculation method is the same as the costs saved for waste disposal
< Yearly Costs Before Utility × Ratio Compared to Previous Year's Production Volume - Current Year's Costs >
Water Use Performance 2020
Area | Water use (thousand m3) | Change in the amount of usage per unit production from the base year 2015 |
---|---|---|
Japan | 20,752 | - |
Americas | 6,911 | - |
Europe | 5,454 | - |
Asia | 6,380 | - |
Oceania | 444 | - |
Africa | 103 | - |
Total | 40,044★ | 17.0% decrease |
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*Data covers 26 production plants in Japan and 64 production plants overseas
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*Therein, the water use by Suntory Beverage & Food Group companies in Japan and overseas was 21,992 thousand m3★
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*Results have received independent assurance from KPMG AZSA Sustainability Co., Ltd. The assured numerical values are indicated with ★.
Water use

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*Data covers 26 production plants in Japan
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*Per unit production is the amount of usage per kiloliter produced
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-Result: Total amount decreased by 3.8% and 2.2% per unit production compared to previous year
Amount of water usage by water source
Intake source | Amount of water (thousand m3) | ||
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2018 | 2019 | 2020 | |
Groundwater | 20,620 | 18,687 | 17,752 |
Rivers/lakes | 12,762 | 12,873 | 10,858 |
Rain water | 1 | 0 | 0 |
City water | 9,309 | 11,797 | 11,434 |
Water supplied from external sources (recycled water) | 0 | 0 | 0 |
Total | 42,692 | 43,357 | 40,044 |
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*Data covers 26 production plants in Japan and 64 production plants overseas
Water discharge
Destination | Waste Water (thousand m3) | ||
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2018 | 2019 | 2020 | |
Rivers/lakes | 15,732 | 14,481 | 13,611 |
Sea | 153 | 1,061 | 967 |
Sewers | 8,364 | 8,707 | 8,473 |
Others (for watering plants, etc.) | 28 | 61 | 55 |
Total | 24,277 | 24,310 | 23,106 |
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*Data covers 26 production plants in Japan and 64 production plants overseas
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*Therein, the waste water from Suntory Beverage & Food Ltd. plants in Japan and overseas amounts to 12,326 thousand m3
Preventing Global Warming
Scope 1 and 2 emissions by area in 2020
Area | GHG emissions (thousand tons) | The change in the amount of emissions from the base year 2019 |
---|---|---|
Japan | 417 | - |
Americas | 168 | - |
Europe | 97 | - |
Asia | 177 | - |
Oceania | 13 | - |
Africa | 5 | - |
Total | 877(Scope1:554;Scope2:324) | 13.5% reduction |
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*Data covers GHG emissions for the entire Suntory Group are calculated. (GHG emissions from small offices in countries other than Japan are excluded). Among the 877 thousand tons listed above, Scope 1 and 2 emissions from 26 production plants in Japan and 64 production plants overseas, and non-production sites in Japan (offices such as main office, training sites, R&D facilities, sales sites, restaurants and development sites) are 853 thousand tons ★ (Scope 1: 531 thousand tons ★, Scope 2: 321 thousand tons ★).
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*Among the 877 thousand tons listed above, GHG emissions from the Suntory Beverage & Food Group are 484 thousand tons. Among the 484 thousand tons, Scope 1 and 2 emissions from 9 production plants in Japan and 41 production plants overseas, and non-production sites in Japan (offices such as training sites, R&D facilities, sales sites) are 460 thousand tons★ (Scope 1 : 222 thousand tons★ ; Scope 2 : 238 thousand tons★).
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*Results have received independent assurance from KPMG AZSA Sustainability Co., Ltd. The assured numerical values are indicated with ★.
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*Emission factors for GHG calculation are as follows:
Fuel:
For Japan: Factors specified by the Act on the Rational Use of Energy and the Act on Promotion of Global Warming Countermeasures.
For overseas: Factors obtained from fuel suppliers or factors specified by the Act on the Rational Use of Energy and the Act on Promotion of Global Warming Countermeasures.GHG from Electricity consumption:
For Japan: The adjusted emission factors for each electric power company specified by the Act on Promotion of Global Warming Countermeasures.
For overseas: Factors obtained from individual power suppliers or IEA emission factors by country.GHG other than CO2:
For 26 plants in Japan: Factors specified by the Act on Promotion of Global Warming Countermeasures -
*The total may not match the sum of each figure due to rounding.
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*The above emissions do not take into account the emissions offset by purchasing carbon credits. If the offset emissions which are approximately 110 thousand tons, are taken into account, the total of Scope 1 and 2 emissions will be 764 thousand tons in 2020. (Carbon credits we purchased were generated from projects, such as a project facilitating reforestation for Guangxi watershed management in Pearl River Basin supported by the Bio Carbon Fund of the World Bank.)
Changes in Scope 1 and 2 emissions

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※Data covers 26 production plants in Japan and 64 production plants overseas
Scope 3 Emissions
Suntory Group
Category | Emissions (thousand tons) | Calculation Method |
---|---|---|
1. Purchased goods and services | 4,787☆ | [Raw Materials and Packages] Calculated by multiplying the weight of raw materials and packaging materials purchased for products manufactured and sold by the beverage and food business, alcoholic beverage business, and health food business of the Suntory Group (in Japan and overseas) by the emission factors. Approximately 34% of Category 1 GHG emissions are calculated using emission factors calculated from the GHG emissions of suppliers of raw materials and packaging materials. [Contract manufacturers] Calculated by multiplying the volume of the products that Suntory Group (in Japan) , Suntory Beverage & Food Europe, and Frucor Suntory Group have outsourced to contract manufacturers by the emission factors. |
2. Capital Goods | 346 | Calculated by multiplying the amount of capital expenditure by the beverage and food business, alcoholic beverage business, and health food business of Suntory Group (in Japan and overseas) by emission factors. |
3. Fuel and energy-related activities not included in Scope 1 or 2 | 145 | Calculated by multiplying the amount of energy consumed by the beverage and food business, alcoholic beverage business, and health food business of Suntory Group (in Japan and overseas) by emission factors. |
4. Upstream transportation and distribution | 266 | Calculated by multiplying the transportation volume in tons-km of goods owned by the beverage and food business, alcoholic beverage business, and health food business of Suntory Group (in Japan and overseas) by emission factors. |
5. Waste generated in operations | 12 | Calculated by multiplying the weight of waste disposed by the beverage and food business, alcoholic beverage business, and health food business of Suntory Group (in Japan and overseas) by emission factors. |
6. Business travel | 3 | Calculated by multiplying the amount of business travel expenses of the beverage and food business, alcoholic beverage business, and health food business of Suntory Group (in Japan and overseas) by emission factors. |
7. Employee commuting | 19 | Calculated by multiplying the amount of commuting expenses of the beverage and food business, alcoholic beverage business, and health food business of Suntory Group (in Japan and overseas) by emission factors. |
8. Upstream leased assets | 10 | Calculated by multiplying the floor area of distribution centers rented by the beverage and food business, alcoholic beverage business, and health food business of Suntory Group (in Japan and overseas) by emission factors. |
9. Downstream transportation and distribution | 222 | Calculated by multiplying the transportation volume and sales volume of goods of the beverage and food business, alcoholic beverage business, and health food business of Suntory Group (in Japan and overseas) by emission factors. |
10. Processing of sold products | 0 | None |
11. Use of sold products | 55 | Calculated by multiplying the sales volume of goods of the beverage and food business, alcoholic beverage business, and health food business of Suntory Group (in Japan and overseas) by emission factors. |
12. End-of-life treatment of sold products | 286 | Calculated by multiplying the weight of packaging materials for products sold by the beverage and food business, alcoholic beverage business, and health food business of Suntory Group (in Japan and overseas) by emission factors. |
13. Downstream leased assets | 539 | Calculated by multiplying the amount of electricity used by vending machines leased by the beverage and food business, alcoholic beverage business, and health food business of Suntory Group (in Japan and overseas) by emission factors. |
14. Franchises | 0 | None |
15. Investments | 0 | None |
Total | 6,690 |
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*Data for the beverage and food business, alcoholic beverage business, and health food business of Suntory Group (in Japan and overseas). For some overseas group companies, values were estimated by using Japan-based emission factors and emission per unit production.
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*In order to improve the accuracy of the data, the following revisions have been made and the scope 3 emissions for 2020 have been revised. As a result, GHG emissions in Category 1 increased by 829 thousand tons.
・The domestic health food business was added to the boundary of calculation.
・GHG emissions of the products that Suntory Beverage & Food Europe and Frucor Suntory Group have outsourced to contract manufacturers were added to Category 1
・Reviewed emission factors for raw materials. -
*Results have received independent assurance from KPMG AZSA Sustainability Co., Ltd. The assured value is indicated with ☆.
Suntory Beverage & Food Ltd.
Category | Emissions (thousand tons) | Calculation Method |
---|---|---|
1. Purchased goods and services | 3,567☆ | [Raw Materials and Packages] Calculated by multiplying the weight of raw materials and packaging materials purchased for products manufactured and sold by the Suntory Beverage & Food Group (in Japan and overseas) by the emission factors. Approximately 24% of Category 1 GHG emissions are calculated using emission factors calculated from the GHG emissions of suppliers of raw materials and packaging materials. [Contract manufacturers] Calculated by multiplying the volume of the products that Suntory Beverage & Food Group (in Japan) , Suntory Beverage & Food Europe, and Frucor Suntory Group have outsourced to contract manufacturers by the emission factors. |
2. Capital Goods | 203 | Calculated by multiplying the amount of capital expenditure of Suntory Beverage & Food (in Japan and overseas) by emission factors. |
3. Fuel and energy-related activities not included in Scope 1 or 2 | 93 | Calculated by multiplying the amount of energy consumed by Suntory Beverage & Food (in Japan and overseas) by corresponding emission factors. |
4. Upstream transportation and distribution | 192 | Calculated by multiplying the transportation volume in tons-km of goods owned by Suntory Beverage & Food (in Japan and overseas) by corresponding emission factors. |
5. Waste generated in operations | 7 | Calculated by multiplying the weight of waste disposed by Suntory Beverage & Food (in Japan and overseas) by corresponding emission factors. |
6. Business travel | 3 | Calculated by multiplying the amount of business travel expenses of Suntory Beverage & Food (in Japan and overseas) by corresponding emission factors. |
7. Employee commuting | 14 | Calculated by multiplying the amount of commuting expenses of Suntory Beverage & Food (in Japan and overseas) by corresponding emission factors. |
8. Upstream leased assets | 8 | Calculated by multiplying the floor area of distribution centers rented by Suntory Beverage & Food (in Japan and overseas) by corresponding emission factors. |
9. Downstream transportation and distribution | 185 | Calculated by multiplying the transportation volume and sales volume of goods of Suntory Beverage & Food (in Japan and overseas) by corresponding emission factors. |
10. Processing of sold products | 0 | None |
11. Use of sold products | 41 | Calculated by multiplying the sales volume of goods of Suntory Beverage & Food (in Japan and overseas) by corresponding emission factors. |
12. End-of-life treatment of sold products | 260 | Calculated by multiplying the weight of packaging materials for products sold by of goods of Suntory Beverage & Food (in Japan and overseas) by corresponding emission factors. |
13. Downstream leased assets | 503 | Calculated by multiplying the amount of electricity used by vending machines leased by of goods of Suntory Beverage & Food (in Japan and overseas) by corresponding emission factors. |
14. Franchises | 0 | None |
15. Investments | 0 | None |
Total | 5,076 |
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*Data for the businesses of Suntory Beverage & Food (in Japan and overseas). For some overseas group companies, values were estimated by using Japan-based emission factors and emission per unit production.
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*In order to improve the accuracy of the data, the following revisions have been made and the scope 3 emissions for 2020 have been revised. As a result, GHG emissions in Category 1 increased by 763 thousand tons.
・GHG emissions of the products that Suntory Beverage & Food Europe and Frucor Suntory Group have outsourced to contract manufacturers were added to Category 1
・Reviewed emission factors for raw materials. -
*Results have received independent assurance from KPMG AZSA Sustainability Co., Ltd. The assured value is indicated with ☆.
Preventing Air Pollution
SOx emissions
2018 | 2019 | 2020 | |
---|---|---|---|
Emissions (t) | 16.4 | 16.8 | 10.4 |
Per Unit (g/kL) | 3.4 | 3.5 | 2.2 |
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*26 production plants in Japan
NOx emissions
2018 | 2019 | 2020 | |
---|---|---|---|
Emissions (t) | 147.0 | 152.0 | 151.6 |
Per Unit (g/kL) | 30.1 | 31.6 | 32.2 |
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*26 production plants in Japan
Quantity of equipment that uses PCB (as of January 2021)
Stored | Used | Total owned | |
---|---|---|---|
Capacitor | 3 | 0 | 3 |
Transformer | 5 | 0 | 5 |
Stabilizer for lighting device | 11 | 0 | 11 |
Byproducts and Waste Generation Performance 2020
Area | 2016 | 2017 | 2018 | 2019 | 2020 |
---|---|---|---|---|---|
Japan | 246 | 258 | 258 | 251 | 228 |
Americas | 138 | 192 | 187 | 193 | 154 |
Europe | 97 | 93 | 95 | 113 | 95 |
Asia | 22 | 25 | 28 | 32 | 32 |
Oceania | 9 | 9 | 6 | 5 | 7 |
Africa | 0 | 0 | |||
Total | 513 | 576 | 574 | 594 | 516★ |
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*Data covers 26 production plants in Japan and 64 production plants overseas
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*Therein, the byproducts and waste generated by Suntory Beverage & Food Group companies in Japan and overseas amount to 150 thousand tons★
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*Results have received independent assurance from KPMG AZSA Sustainability Co., Ltd. The assured numerical values are indicated with ★.
By-products and waste generation

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*Data covers 26 production plants in Japan
By-products and Waste generation, recycling rate and the purpose of use for recycled products
Type of waste | Main Purpose of Use | 2016 | 2017 | 2018 | 2019 | 2020 | |||||
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Generation (t) | Recycling Rate (%) | Generation (t) | Recycling Rate (%) | Generation (t) | Recycling Rate (%) | Generation (t) | Recycling Rate (%) | Generation (t) | Recycling Rate (%) | ||
Vegetable (glycation, tea, coffee dregs, etc.) | - Animal feed - Fertilizer |
185,227 | 100 | 195,334 | 100 | 187,818 | 100 | 181,524 | 100 | 164,185 | 100 |
Sludge (excess sludge, etc.) | - Fertilizer | 27,547 | 100 | 30,351 | 100 | 30,472 | 100 | 31,245 | 100 | 30,275 | 100 |
Wood waste (cask, palletes) | - Animal feed - Fertilizer |
2,123 | 100 | 1,314 | 100 | 4,435 | 100 | 2,458 | 100 | 5,186 | 100 |
Glass and ceramic scrap | - Glass materials - Base course material |
3,772 | 100 | 3,508 | 100 | 3,216 | 100 | 2,825 | 100 | 2,285 | 100 |
Paper scraps (cardboards, paper labels, etc.) | - Recycled paper - Cardboard materials |
5,184 | 100 | 6,349 | 100 | 6,228 | 100 | 6,429 | 100 | 5,520 | 100 |
Plastic | - Palette - Solid fuel - Supplementary fuel |
4,956 | 100 | 5,918 | 100 | 6,138 | 100 | 6,338 | 100 | 6,033 | 100 |
Metal scraps (aluminum, steel) | - Aluminum - Steel ingredients |
3,039 | 100 | 2,958 | 100 | 3,240 | 100 | 3,270 | 100 | 3,314 | 100 |
Other | 12,729 | 100 | 12,632 | 100 | 16,405 | 100 | 17,365 | 100 | 11,558 | 100 | |
Total | 244,604 | 100 | 258,365 | 100 | 257,951 | 100 | 251,454 | 100 | 228,355 | 100 |
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*Data covers 26 production plants in Japan
Environmental Education for Employees
FY2020 Environmental Training
Name | Target | Number of participating employees |
---|---|---|
Onboarding training (environmental management class) | New employees | All |
ISO14001 awareness and special education | Plant employees | All |
Sustainability management training (e-learning, etc.) | Group employees in Japan | 19,585 |
Training for newly appointed employees in charge of ISO14001 | Employees in charge of ISO14001 | 16 |
Internal ISO14001 auditor training | Internal ISO14001 auditor | 48 |
Eco-products seminar | Employees in charge of product development | 56 |
Environmental Law Training | Employees from relevant departments | 56 |
Wastes Disposal and Public Cleansing Act seminar | Employees from relevant departments | 295 |
Outdoor School of Forest and Water
Total number of participants at the Suntory Mizuiku - Natural Water Education Program Outdoor School of Forest and Water (total of three schools)

Total number of participants for Teaching Program at Schools

Social Data
Employment Status
2020 data for employees that work in the Suntory Group is provided.
Number of Employees (as of December 31, 2020)
(employees)
2016 | 2017 | 2018 | 2019 | 2020 | |||||||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
SHD | SBF | Total | SHD | SBF | Total | SHD | SBF | Total | SHD | SBF | Total | SHD | SBF | Total | |||
Male | 41 | 14 | 55 | 45 | 13 | 58 | 43 | 14 | 57 | 44 | 14 | 58 | 44 | 14 | 58 | ||
Female | 4 | 1 | 5 | 2 | 3 | 5 | 2 | 3 | 5 | 1 | 3 | 4 | 1 | 3 | 4 | ||
Executives | 45 | 15 | 60 | 47 | 16 | 63 | 45 | 17 | 62 | 45 | 17 | 62 | 45 | 17 | 62 | ||
Male | 1,422 | 627 | 2,049 | 1,432 | 643 | 2,075 | 1,459 | 654 | 2,113 | 1,497 | 668 | 2,165 | 1,541 | 686 | 2,227 | ||
Female | 185 | 34 | 219 | 200 | 40 | 240 | 217 | 40 | 257 | 231 | 42 | 273 | 239 | 47 | 286 | ||
Managers | 1,607 | 661 | 2,268 | 1,632 | 683 | 2,315 | 1,676 | 694 | 2,370 | 1,728 | 710 | 2,438 | 1,780 | 733 | 2,513 | ||
Male | 2,429 | 745 | 3,174 | 2,438 | 741 | 3,179 | 2,420 | 729 | 3,149 | 2,375 | 708 | 3,083 | 2,319 | 669 | 2,988 | ||
Female | 976 | 205 | 1,181 | 995 | 224 | 1,219 | 1,011 | 239 | 1,250 | 1,012 | 252 | 1,264 | 1,043 | 262 | 1,305 | ||
Members | 3,405 | 950 | 4,355 | 3,433 | 965 | 4,398 | 3,431 | 968 | 4,399 | 3,387 | 960 | 4,347 | 3,362 | 931 | 4,293 | ||
Employees | 5,012 | 1,611 | 6,623 | 5,065 | 1,648 | 6,713 | 5,107 | 1,662 | 6,769 | 5,115 | 1,670 | 6,785 | 5,142 | 1,664 | 6,806 | ||
Male | 161 | 42 | 203 | 106 | 31 | 137 | 80 | 28 | 108 | 89 | 30 | 119 | 114 | 38 | 152 | ||
Female | 82 | 22 | 104 | 79 | 19 | 98 | 87 | 113 | 200 | 90 | 115 | 205 | 85 | 128 | 213 | ||
Contract employees, etc.* | 243 | 64 | 307 | 185 | 50 | 235 | 167 | 141 | 308 | 179 | 145 | 324 | 199 | 166 | 365 | ||
Temporary staff | 560 | 52 | 612 | 567 | 63 | 630 | 573 | 66 | 639 | 543 | 58 | 601 | 526 | 57 | 583 |
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*Contract and temporary employees: Special contract employees, part-time employees, added SBF partner employees from 2018.
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*SBF Partner Employees: Temporary staff that have become permanent employees.
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*SHD: Suntory Holdings Ltd.
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*SBF: Suntory Beverage & Food Ltd.
Number of Employees (as of December 31, 2020)

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*SHD: Suntory Holdings Ltd.
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*SBF: Suntory Beverage & Food Ltd.
Average age and average length of employment (as of December 31, 2020)
2016 | 2017 | 2018 | 2019 | 2020 | ||||||
---|---|---|---|---|---|---|---|---|---|---|
SHD | SBF | SHD | SBF | SHD | SBF | SHD | SBF | SHD | SBF | |
Average age | 40.8 | 42.0 | 41.3 | 42.3 | 41.7 | 42.6 | 42.1 | 42.8 | 42.4 | 42.9 |
Average tenure | 16.6 | 17.6 | 17.1 | 17.8 | 17.5 | 18.1 | 17.7 | 18.3 | 17.9 | 18.4 |
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*SHD: Suntory Holdings Ltd.
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*SBF: Suntory Beverage & Food Ltd.
Number of Employees
(employees)
2016 | 2017 | 2018 | 2019 | 2020 | ||||||||
---|---|---|---|---|---|---|---|---|---|---|---|---|
SHD | SBF | SHD | SBF | SHD | SBF | SHD | SBF | SHD | SBF | |||
New graduates | Male | 79 | 20 | 68 | 17 | 69 | 16 | 70 | 24 | 66 | 20 | |
Female | 43 | 19 | 48 | 20 | 45 | 16 | 47 | 18 | 49 | 18 | ||
Experienced workers | Male | 17 | 0 | 13 | 4 | 14 | 5 | 9 | 1 | 8 | 3 | |
Female | 7 | 5 | 2 | 7 | 11 | 5 | 5 | 0 | 16 | 1 | ||
Total | 146 | 44 | 132 | 48 | 139 | 42 | 131 | 43 | 139 | 42 | ||
Experienced workers ratio | 17% | 10% |
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*SHD: Suntory Holdings Ltd.
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*SBF: Suntory Beverage & Food Ltd.
Number of Resignees and Reasons/turnover Rate
(employees)
2016 | 2017 | 2018 | 2019 | 2020 | ||
---|---|---|---|---|---|---|
Retirement*1 | 39 | 39 | 66 | 89 | 128 | |
Personal circumstances*2 | 53 | 43 | 57 | 54 | 48 | |
Corporate circumstances*3 | 0 | 2 | 1 | 0 | 0 | |
Other | 7 | 4 | 8 | 2 | 7 | |
Total*4 | 99 | 88 | 132 | 145 | 183 | |
Turnover rate*5 | 0.80% | 0.67% | 0.86% | 0.80% | 0.71% |
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*1Retirement includes flexible-age retirement
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*2Resignees of Suntory Beverage & Food (domestic) were 8 in 2015, 6 in 2016, 11 in 2017, 7 in 2018, and 11 in 2019.
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*3Company circumstances include factory closings and selling of business. Individual circumstances include employment transfers.
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*4Covers employees
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*5The turnvoer rate is calculated excluding mandatory age retirement
Retention rate of new graduate hires

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*Calculated for new graduates hired by Suntory Holdings Ltd. and Suntory Beverage & Food Ltd. that entered the company from 2013 to 2015.
Female employment data

Number of male and female employees by Management or Non-management position

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*December 31, 2020
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*This is the total of Suntory Holdings Ltd. and Suntory Beverage & Food Ltd.
Number of employees with disabilities and employment rate (as of Friday, June 01, 2020)

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*SHD: Suntory Holdings Ltd.
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*SBF: Suntory Beverage & Food Ltd.
Total actual annual working hours

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*Official working hours in the standard Suntory Group offices are 7.5 hours a day, 121 vacation days and the annual total official working hours is 1,830 hours.
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*SHD: Suntory Holdings Ltd.
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*SBF: Suntory Beverage & Food Ltd.
Annual paid vacations taken

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*SHD: Suntory Holdings Ltd.
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*SBF: Suntory Beverage & Food Ltd.
Results of Employees Taking Child Care Leave

Change in the number of employees that took advantage of child or nursing care policies
(employees)
2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | |||
---|---|---|---|---|---|---|---|---|---|
SHD+SBF | SHD+SBF | SHD+SBF | SHD+SBF | SHD+SBF | |||||
Child and nursing care | Childcare leave | 205 | 247 | 298 | 339 | 304 | 291 | 304 | |
Shortened and staggered working hour for child care | Male | - | - | 102 | 56 | 133 | 111 | 122 | |
Female | - | - | 196 | 54 | 171 | 180 | 182 | ||
Newly taking childcare leave | 118 | 143 | 180 | 229 | 75 | 74 | 67 | ||
Number of employees returning after childcare leave | Male | - | - | - | 155 | 117 | 114 | 127 | |
Female | - | - | - | 70 | 75 | 75 | 79 | ||
Number of employees that resigned during childcare leave | Male | - | - | - | 0 | 0 | 0 | 0 | |
Female | - | - | - | 3 | 0 | 0 | 0 | ||
Ratio of employees returning after childcare leave | Male | - | - | - | 100.0% | 100.0% | 100.0% | 100.0% | |
Female | - | - | - | 95.9% | 100.0% | 100.0% | 100.0% | ||
Number of employees remaining at end of the year after taking childcare leave previous year | Male | - | - | - | 102 | 152 | 135 | 122 | |
Female | - | - | - | 196 | 169 | 165 | 176 | ||
Number of employees returning from child care leave | Male | - | - | - | 100% | 97.44% | 100.0% | 100.0% | |
Female | - | - | - | 98.5% | 92.35% | 96.5% | 98.0% | ||
Shortened and staggered working hour for child care | 195 | 192 | 225 | 216 | 217 | 178 | 122 | ||
Nursing leave | 2 | 1 | 2 | 2 | 3 | 2 | 1 | ||
Shortened and staggered working hour for nursing care | 2 | 3 | 0 | 0 | 0 | 2 | 0 | ||
Telecommuting program* | 3,196 | 3,577 | 4,460 | 4,845 | 5,176 | 5,674 | 6,696 | ||
Child support leave | 663 | 464 | 539 | 583 | 599 | 650 | 555 | ||
Home helper | 0 | 2 | 1 | 2 | 1 | 4 | 3 | ||
At home child care service | 37 | 16 | 26 | 29 | 34 | 44 | 37 | ||
Vacation | Refresh leave | 791 | 933 | 702 | 801 | 824 | 886 | 485 |
Other Development Programs in Japan
Name | Description | Number of participants 2020 | 2011 – 2020 |
---|---|---|---|
Career Challenge Program | Individual tailored program for junior employees to enhance skills needed for global business (language, cultural awareness, cross-cultural communication, leadership, logical thinking, management through figures, etc.) | 9 | 76 |
Company sponsored MBA | Sending talented high potential employees to overseas top business schools to study in global environment. | 2 | 29 |
Trainee program | Trainees brush up their professional skills, gain language and communication skills, global business skills, and leadership skills through the one year on-site training at overseas companies. | 13 | 93 |
Main self-development programs and the number of participants in FY2020
Type of training | Description | People |
---|---|---|
Elective training* | Elective training provides approximately 40 different types of courses (twice/year) with training designed to teach the necessary business skills to succeed in the career plans envisioned by our employees | 845 |
Enhancing English ability* | This program provides various courses such as in-office English lessons and online lessons aimed to enhance business communications skills in English. A wide range of support content is available so that students can effectively take the course best suited for their skill level. | 223 |
e-Learning | We offer programs from 5 external partners that you can take freely online. The programs cover a wide range of contents from business skill acquisition to private life-related matters. We support self learning anywhere during hiatus. This training program aims to heighten the ability to execute operations and gain the knowledge required for operational innovation. The courses include business skills, language acquisition, and computer skills. |
1,972 |
Financial Support System for Attending School and Distance Learning | Suntory provides support for up to half the costs of schools and distance learning programs aimed at improving students skills (up to maximum limit). The courses that can be taken range from the skills necessary to execute operations (accounting, legal knowledge, etc.) to improving language skills and acquiring certifications |
66 |
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*These are elective programs that employees can participate on their own accord which the company will take on some of the training costs
Number of workplace accidents
(accidents)
2010 | 2011 | 2012 | 2013 | 2014 | 2015 | 2016 | 2017 | 2018 | 2019 | 2020 | |
---|---|---|---|---|---|---|---|---|---|---|---|
Number of occupational accidents (including paid leave and substitute leave) | 3 | 3 | 2 | 3 | 4 | 0 | 6 | 1 | 3 | 0 | 3 |
Number of occupational accidents not accompanied by lost work time | 14 | 10 | 8 | 12 | 13 | 8 | 18 | 12 | 21 | 14 | 13 |
Number of accidents resulting fatality | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | |||
Total | 17 | 13 | 10 | 15 | 17 | 8 | 24 | 13 | 24 | 14 | 16 |
Lost time injury/illness frequency rate | 0.31 | 0.30 | 0.20 | 0.17 | 0.34 | 0.00 | 0.47 | 0.08 | 0.23 | 0.00 | 0.20★ |
Lost time injury/illness severity rate | 0.002 | 0.005 | 0.009 | 0.002 | 0.004 | 0.000 | 0.003 | 0.000 | 0.001 | 0.000 | 0.010 |
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*Figures through 2012 are only for Suntory Holdings Ltd. and Suntory Beverage & Food Ltd. The figures from 2014 onward include data on workplace accidents involving full-time employees, special contract employees, and part-time employees for the following Suntory Group companies in Japan: Suntory Holdings Ltd., Suntory Beverage & Food Group companies (Suntory Beverage & Food Ltd., Suntory Foods Ltd., Suntory Beverage Solution Ltd., Suntory Products Ltd.), Suntory BWS Ltd., Suntory Spirits Ltd., Suntory Beer Ltd., Suntory Wine International Ltd., Suntory Liquors Ltd., Suntory Wellness Ltd., Suntory MONOZUKURI Expert Ltd., Suntory Business Systems Ltd., Suntory Communications Ltd., and Suntory Global Innovation Center Ltd. Since 2020, Suntory System Technology Limited has been added.
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*Results have received independent assurance from KPMG AZSA Sustainability Co., Ltd. The assured value is indicated with ★.
Customer voices to our Customer Center (Results of 2020: Approx. 60,000 )

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*1Complaints: Includes expressions of dissatisfaction by customers about products or corporate activities
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*2Inquiries and feedback: Includes a wide range of questions and opinions expressed by customers other than complaints
Main Donations
Year | Incident | Amount Donated | Beneficiary | News release |
---|---|---|---|---|
2010 | 2010 Canterbury (Darfield) Earthquake (New Zealand's South Island) | 3.25 million yen | Cristchurch Earthquake Appeal Trast | |
2010 | Haund-foot-and-mouth Disease Outbreak in Miyazaki Prefecture | 10 million yen | Miyazaki Prefecture, and the Miyazaki Community Chest Association Social Welfare Organization | Suntory Relief Aid for Haund-foot-and-mouth Disease in Miyazaki Prefecture (in Japanese only) |
2010 | Chilean Earthquake | 50 million yen | Chile Embassy | Suntory Relief Aid for Earthquake Recovery in Chile |
2010 | Haiti Earthquake | 10 million yen | The Japanese Red Cross Society | Suntory Haiti Earthquake Aid |
2011 | Thailand Floods | Approx. 2.5 million yen | The Government of the Kingdom of Thailand | Support for Recovery from Flood Damage in Thailand |
2011 | Christchurch Earthquake (New Zealand's South Island) | 6.2 million yen | New Zealand Red Cross | Earthquake Relief Donation, to New Zealand |
2011 | Queensland Floods, Australia | 8 million yen | Queensland Fund, Disaster Relief Appeal | Flood Relief Donation to Queensland, Australia |
2011- | Great East Japan Earthquake | 4.3 billion yen in 2011 2.0 billion yen in 2012 2.5 billion yen in 2013 2.0 billion yen in 2014 (total: 10.8 billion yen) |
Iwate Prefecture, Miyagi Prefecture, Fukushima Prefecture, Save The Children Japan, et al. | Relief Donation for Earthquake in the Tohoku Region of Japan |
2014 | Landslide disasters in Hiroshima | 1 million yen | Chugoku Shimbun Social Welfare Services Corporation | |
2015 | Nepal Earthquake | 3 million yen | Nepal Earthquake | |
2016 | Kumamoto Earthquake | 100 million yen in May 2016 300 million yen in October 2016 |
Kumamoto Prefecture | Release of Contributions to Kumamoto Prefecture |
2017 | Storm Disaster in Northern Kyushu | Fukuoka Prefecture (5 million yen) Oita Prefecture (5 million yen) |
Fukuoka Prefecture/Oita Prefecture | Relief Donation for the Storm Disaster in Northern Kyushu |
2017 | Massive Hurricane Disaster in United States | Approx. 110 million yen (1 million dollars) | American Red Cross | About Aid Following the Massive Hurricane Disasters in the United States |
2017 | Earthquake in Mexico | Approx. 22 million yen (200,000 dollars) |
Mexican Red Cross | About Aid Following the Earthquake in Mexico |
2017 | Hurricane Maria, the Virgin Islands | Approx. 55 million yen (500,000 dollars) |
Virgin Islands Aid Fund | |
2018 | Torrential Rains of July 2018 (in Western Japan) | 900 million yen (Hiroshima, Okayama, and Ehime Prefectures received 300 million yen each) |
Hiroshima Prefecture: Japanese Red Cross Society Hiroshima Okayama and Ehime Prefectures: Aid provided directly to each prefectural government |
Information About the Donations for the Torrential Rains of July 2018 |
2018 | Hokkaido Eastern Iburi Earthquake | 100 million yen | Hokkaido | Information About Support Provided for the 2018 Hokkaido Eastern Iburi Earthquake |
2018 | Midousuji Gingko NamikiDamage by Typhoon No.21 | 50 million yen | Osaka City | |
2019 | Typhoon No.15 | 50 million yen | Chiba Prefecture | Suntory Pledges ¥50 million to support Typhoon No. 15 Relief and Recovery |
2019 | Typhoon No.19 | 550 million yen | Iwate Prefecture, Miyagi Prefecture, Fukushima Prefecture, Ibaraki Prefecture, Tochigi Prefecture, Gunma Prefecture, Saitama Prefecture, Kanagawa Prefecture, Niigata Prefecture, Nagano Prefecture and Shizuoka Prefecture | Suntory Pledges ¥550 million to support Typhoon No. 19 Relief and Recovery |
2020 | Bushfire Relife and recovery in Australia | $500,000 AUD | Australian Red Cross, the New South Wales Rural Fire Service and the New South Wales Wildlife Information Rescue and Education Service (WIRES) | SUNTORY GROUP PLEDGES $500,000 TO SUPPORT BUSHFIRE RELIEF AND RECOVERY IN AUSTRALIA |
2020 | Australian Bushfires | 50 million yen | Kumamoto Prefecture | Suntory Pledges ¥50 million to support the Relief and Recovery of the Kumamoto area affected by the heavy rain |
2021 | COVID-19 Relief in India | $600,000 (approx. INR 44,184,000) |
British Asian Trust Confederation of Indian Industry National Restaurant Association of India Government-led relief efforts |
Suntory Holdings and Beam Suntory Donate $600,000 to Organizations Supporting COVID-19 Relief in India |