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Data Sheet

Major Sustainability Data

The Suntory Group has brought together its performance for the main indicators (management, environment, and society) on our sustainabilitysite and other media.

Key Financial Data

Consolidated financial Results

  • Consolidated Revenue

  • Consolidated operating income

  • Sales by Business Segment

  • Sales by Area

Economic contribution*

2020 Results (Billions of yen)
Economic contribution 1.a. Revenues 2,108.3
1.b. Operating costs 788.0
1.c. Employee wages and benefits 327.6
1.d. Payments to providers of capital 48.5
1.e. Payments to government 71.4
1.f. Community investment 6.8
2. Financial assistance received from the government －
Financial investment contribution
1.Total capital expenditures (CapEx) minus depreciation, 24.9
2.Share buybacks plus dividend payments 30.5
Total R&D expenses 23.9
The total global tax borne by the company 71.4
  • *
    Disclose based on the core metrics of Measuring Stakeholder Capitalism-Toward Common Metrics and Consistent Reporting of Sustainable Value Creation, as recommended by the World Economic Forum's International Business Council.

Environmental Data

Overview of business activities and environmental impact (from January 1 to December 31 in 2020; manufacturing facilities in Japan, excluding outsourcing contractors)

  • *1
    BOD: Biochemical Oxygen Demand An indicator of water pollution
  • *2
    Emission factors for GHG calculation are as follows:
    Fuel: Factors specified by the Act on the Rational Use of Energy and the Act on Promotion of Global Warming Countermeasures. CO2 from Electricity consumption: The adjusted emission factors for each electric company specified by the Act on Promotion of Global Warming Countermeasures.
    GHG other than CO2: Factors specified by the Act on Promotion of Global Warming Countermeasures.

Suntory Group's Environmental Accounting (total of business in Japan)

(Period: January 1 to December 31, 2020)

(million yen)

Item FY2018 FY2019 FY2020
Environmental investment Environmental costs Environmental investment Environmental costs Environmental investment Environmental costs
Business area cost Pollution prevention cost
  • Preventing water pollution
  • Air pollution prevention cost, etc.
 528 2,207 348 2,151 735 2,082
Global environmental preservation cost
  • GHG reduction
  • Energy conservation
  • Cogeneration
  • Air treatment, etc.
 198 3,020 668 3,090 428 2,730
Resource circulation cost
  • Conserving water through recirculation
  • Reducing sludge
  • Reusing waste
  • Wastewater treatment cost, etc.
 287 2,720 331 3,246 153 3,413
Total 1,013 7,946 1,347 8,486 1,315 8,225
Upstream and downstream cost
  • Commission for resource recycling containers and packaging
  • Environmentally-friendly containers and packaging measures
 0 1,290 0 1,238 0 1,187
Management activities costs
  • Building and maintaining Environmental Management System
  • Sustainability Reports, Exhibits
  • Factory greenification, etc.
 0 900 0 927 0 714
Research and development costs
  • Research and development activities to reduce environmental impact
 8 379 28 300 9 324
Social activities costs
  • Suntory Natural Water Sanctuary
  • Bird Conservation Activities
  • Suntory Mizuiku - Natural Water Education Program, etc.
 77 504 79 530 70 503
Environmental damage response cost   0 0 0 0 0 0
Total 1,098 11,019 1,454 11,480 1,394 10,953
  • *
    Amount of investment: Reason for investment was 50% or more for preserving the environment, all amount is considered as environmental investment (inspection basis)
  • *
    Amortization expense: Expenses for investment from 2003 and afterwards which 50% or more is intended for environmental preservation are calculated.
  • *
    In general, all cost for management and research activities are directly confirmed. Costs that are difficult to confirm directly are prorated and allocated based on a past survey of each procedure.

Environmental Preservation Effect of Suntory Group (production sites in Japan)

(Period: January 1 to December 31, 2020)

Item Unit 2018 2019 2020 Reduction against previous fiscal year per unit production basis
In business area costs Pollution prevention Reduction of pollutant emissions SOx Total (t) 16.4 16.8 10.4 6.1t/year
Per Unit (g/kL) 3.4 3.5 2.2
NOx Total (t) 147 152 152.3 -3.6t/year
Per Unit (g/kL) 30.1 31.6 32.4
Preserving global environment GHG emission reduction GHG (Fuel + Electricity) Derivation Total (thousand t) 355.9 350.5 343.7 -8.0 thousand t/year
Per Unit (kg/kL) 73.0 71.2 72.9
Reduction of energy consumption Fuel Crude oil conversion (thousand kL) 102 103 104 -2,716kL/year
Per Unit (L/kL) 20.9 21.5 22.1
Electricity Total amount (million kWh) 335 341 340 -6,545 thousand kWh/year
Per Unit (kWh/kL) 68.5 70.9 72.3
Resource circulation Reduction of water resource use Water use Total amount (thousand m3) 22,161 21,310 20,752 92 thousand m3/year
Per Unit (m3/kL) 4.5 4.4 4.4
Reduction of waste emissions By-products and waste emissions Total (t) 257,951 251,454 228,355 17,626t/year
Per Unit (kg/kL) 52.7 52.3 48.6
Resource recycling rate (%) 100 100 100  
  • *
    Electricity based GHG emissions are the adjusted emission factors for each electric power company as specified by the Act on Promotion of Global Warming Countermeasures.

Economic effect of Suntory Group (production sites in Japan)

(million yen)

Item FY2018 FY2019 FY2020
Income from recycling (sales of byproducts)*1 355 359 305
Cost saved by conserving energy*2 429 -321 -242
  • *1
    The calculation method is the same as the costs saved for waste disposal
    < Previous Year's Capital Gains × Ratio Compared to Previous Year's Production Volume - Current Year's Capital Gains >
  • *2
    The calculation method is the same as the costs saved for waste disposal
    < Yearly Costs Before Utility × Ratio Compared to Previous Year's Production Volume - Current Year's Costs >

Water Use Performance 2020

Area Water use (thousand m3) Change in the amount of usage per unit production from the base year 2015
Japan 20,752 -
Americas 6,911 -
Europe 5,454 -
Asia 6,380 -
Oceania 444 -
Africa 103 -
Total 40,044★ 17.0% decrease
  • *
    Data covers 26 production plants in Japan and 64 production plants overseas
  • *
    Therein, the water use by Suntory Beverage & Food Group companies in Japan and overseas was 21,992 thousand m3★
  • *
    Results have received independent assurance from KPMG AZSA Sustainability Co., Ltd. The assured numerical values are indicated with ★.

Independent assurance report

Water use

  • *
    Data covers 26 production plants in Japan
  • *
    Per unit production is the amount of usage per kiloliter produced
  • -
    Result: Total amount decreased by 3.8% and 2.2% per unit production compared to previous year

Amount of water usage by water source

Intake source Amount of water (thousand m3)
2018 2019 2020
Groundwater 20,620 18,687 17,752
Rivers/lakes 12,762 12,873 10,858
Rain water 1 0 0
City water 9,309 11,797 11,434
Water supplied from external sources (recycled water) 0 0 0
Total 42,692 43,357 40,044
  • *
    Data covers 26 production plants in Japan and 64 production plants overseas

Water discharge

Destination Waste Water (thousand m3)
2018 2019 2020
Rivers/lakes 15,732 14,481 13,611
Sea 153 1,061 967
Sewers 8,364 8,707 8,473
Others (for watering plants, etc.) 28 61 55
Total 24,277 24,310 23,106
  • *
    Data covers 26 production plants in Japan and 64 production plants overseas
  • *
    Therein, the waste water from Suntory Beverage & Food Ltd. plants in Japan and overseas amounts to 12,326 thousand m3

Preventing Global Warming

Scope 1 and 2 emissions by area in 2020

Area GHG emissions (thousand tons) The change
in the amount of emissions
from the base year 2019
Japan 417 -
Americas 168 -
Europe 97 -
Asia 177 -
Oceania 13 -
Africa 5 -
Total 877(Scope1：554；Scope2：324） 13.5% reduction
  • *
    Data covers GHG emissions for the entire Suntory Group are calculated. (GHG emissions from small offices in countries other than Japan are excluded). Among the 877 thousand tons listed above, Scope 1 and 2 emissions from 26 production plants in Japan and 64 production plants overseas, and non-production sites in Japan (offices such as main office, training sites, R&D facilities, sales sites, restaurants and development sites) are 853 thousand tons ★ (Scope 1: 531 thousand tons ★, Scope 2: 321 thousand tons ★).
  • *
    Among the 877 thousand tons listed above, GHG emissions from the Suntory Beverage & Food Group are 484 thousand tons. Among the 484 thousand tons, Scope 1 and 2 emissions from 9 production plants in Japan and 41 production plants overseas, and non-production sites in Japan (offices such as training sites, R&D facilities, sales sites) are 460 thousand tons★ (Scope 1 : 222 thousand tons★ ; Scope 2 : 238 thousand tons★).
  • *
    Results have received independent assurance from KPMG AZSA Sustainability Co., Ltd. The assured numerical values are indicated with ★.
  • *
    Emission factors for GHG calculation are as follows:

    Fuel:
    For Japan: Factors specified by the Act on the Rational Use of Energy and the Act on Promotion of Global Warming Countermeasures.
    For overseas: Factors obtained from fuel suppliers or factors specified by the Act on the Rational Use of Energy and the Act on Promotion of Global Warming Countermeasures.

    GHG from Electricity consumption:
    For Japan: The adjusted emission factors for each electric power company specified by the Act on Promotion of Global Warming Countermeasures.
    For overseas: Factors obtained from individual power suppliers or IEA emission factors by country.

    GHG other than CO2:
    For 26 plants in Japan: Factors specified by the Act on Promotion of Global Warming Countermeasures

  • *
    The total may not match the sum of each figure due to rounding.
  • *
    The above emissions do not take into account the emissions offset by purchasing carbon credits. If the offset emissions which are approximately 110 thousand tons, are taken into account, the total of Scope 1 and 2 emissions will be 764 thousand tons in 2020. (Carbon credits we purchased were generated from projects, such as a project facilitating reforestation for Guangxi watershed management in Pearl River Basin supported by the Bio Carbon Fund of the World Bank.)

Independent assurance report

Changes in Scope 1 and 2 emissions

  • ※
    Data covers 26 production plants in Japan and 64 production plants overseas

Scope 3 Emissions

Suntory Group

Category Emissions (thousand tons) Calculation Method
1. Purchased goods and services 4,787☆ [Raw Materials and Packages] Calculated by multiplying the weight of raw materials and packaging materials purchased for products manufactured and sold by the beverage and food business, alcoholic beverage business, and health food business of the Suntory Group (in Japan and overseas) by the emission factors.
Approximately 34% of Category 1 GHG emissions are calculated using emission factors calculated from the GHG emissions of suppliers of raw materials and packaging materials.
[Contract manufacturers] Calculated by multiplying the volume of the products that Suntory Group (in Japan) , Suntory Beverage & Food Europe, and Frucor Suntory Group have outsourced to contract manufacturers by the emission factors.
2. Capital Goods 346 Calculated by multiplying the amount of capital expenditure by the beverage and food business, alcoholic beverage business, and health food business of Suntory Group (in Japan and overseas) by emission factors.
3. Fuel and energy-related activities not included in Scope 1 or 2 145 Calculated by multiplying the amount of energy consumed by the beverage and food business, alcoholic beverage business, and health food business of Suntory Group (in Japan and overseas) by emission factors.
4. Upstream transportation and distribution 266 Calculated by multiplying the transportation volume in tons-km of goods owned by the beverage and food business, alcoholic beverage business, and health food business of Suntory Group (in Japan and overseas) by emission factors.
5. Waste generated in operations 12 Calculated by multiplying the weight of waste disposed by the beverage and food business, alcoholic beverage business, and health food business of Suntory Group (in Japan and overseas) by emission factors.
6. Business travel 3 Calculated by multiplying the amount of business travel expenses of the beverage and food business, alcoholic beverage business, and health food business of Suntory Group (in Japan and overseas) by emission factors.
7. Employee commuting 19 Calculated by multiplying the amount of commuting expenses of the beverage and food business, alcoholic beverage business, and health food business of Suntory Group (in Japan and overseas) by emission factors.
8. Upstream leased assets 10 Calculated by multiplying the floor area of distribution centers rented by the beverage and food business, alcoholic beverage business, and health food business of Suntory Group (in Japan and overseas) by emission factors.
9. Downstream transportation and distribution 222 Calculated by multiplying the transportation volume and sales volume of goods of the beverage and food business, alcoholic beverage business, and health food business of Suntory Group (in Japan and overseas) by emission factors.
10. Processing of sold products 0 None
11. Use of sold products 55 Calculated by multiplying the sales volume of goods of the beverage and food business, alcoholic beverage business, and health food business of Suntory Group (in Japan and overseas) by emission factors.
12. End-of-life treatment of sold products 286 Calculated by multiplying the weight of packaging materials for products sold by the beverage and food business, alcoholic beverage business, and health food business of Suntory Group (in Japan and overseas) by emission factors.
13. Downstream leased assets 539 Calculated by multiplying the amount of electricity used by vending machines leased by the beverage and food business, alcoholic beverage business, and health food business of Suntory Group (in Japan and overseas) by emission factors.
14. Franchises 0 None
15. Investments 0 None
Total 6,690
  • *
    Data for the beverage and food business, alcoholic beverage business, and health food business of Suntory Group (in Japan and overseas). For some overseas group companies, values were estimated by using Japan-based emission factors and emission per unit production.
  • *
    In order to improve the accuracy of the data, the following revisions have been made and the scope 3 emissions for 2020 have been revised. As a result, GHG emissions in Category 1 increased by 829 thousand tons.
    ・The domestic health food business was added to the boundary of calculation.
    ・GHG emissions of the products that Suntory Beverage & Food Europe and Frucor Suntory Group have outsourced to contract manufacturers were added to Category 1
    ・Reviewed emission factors for raw materials.
  • *
    Results have received independent assurance from KPMG AZSA Sustainability Co., Ltd. The assured value is indicated with ☆.

Independent assurance report

Suntory Beverage & Food Ltd.

Category Emissions (thousand tons) Calculation Method
1. Purchased goods and services 3,567☆ [Raw Materials and Packages] Calculated by multiplying the weight of raw materials and packaging materials purchased for products manufactured and sold by the Suntory Beverage & Food Group (in Japan and overseas) by the emission factors.
Approximately 24% of Category 1 GHG emissions are calculated using emission factors calculated from the GHG emissions of suppliers of raw materials and packaging materials.
[Contract manufacturers] Calculated by multiplying the volume of the products that Suntory Beverage & Food Group (in Japan) , Suntory Beverage & Food Europe, and Frucor Suntory Group have outsourced to contract manufacturers by the emission factors.
2. Capital Goods 203 Calculated by multiplying the amount of capital expenditure of Suntory Beverage & Food (in Japan and overseas) by emission factors.
3. Fuel and energy-related activities not included in Scope 1 or 2 93 Calculated by multiplying the amount of energy consumed by Suntory Beverage & Food (in Japan and overseas) by corresponding emission factors.
4. Upstream transportation and distribution 192 Calculated by multiplying the transportation volume in tons-km of goods owned by Suntory Beverage & Food (in Japan and overseas) by corresponding emission factors.
5. Waste generated in operations 7 Calculated by multiplying the weight of waste disposed by Suntory Beverage & Food (in Japan and overseas) by corresponding emission factors.
6. Business travel 3 Calculated by multiplying the amount of business travel expenses of Suntory Beverage & Food (in Japan and overseas) by corresponding emission factors.
7. Employee commuting 14 Calculated by multiplying the amount of commuting expenses of Suntory Beverage & Food (in Japan and overseas) by corresponding emission factors.
8. Upstream leased assets 8 Calculated by multiplying the floor area of distribution centers rented by Suntory Beverage & Food (in Japan and overseas) by corresponding emission factors.
9. Downstream transportation and distribution 185 Calculated by multiplying the transportation volume and sales volume of goods of Suntory Beverage & Food (in Japan and overseas) by corresponding emission factors.
10. Processing of sold products 0 None
11. Use of sold products 41 Calculated by multiplying the sales volume of goods of Suntory Beverage & Food (in Japan and overseas) by corresponding emission factors.
12. End-of-life treatment of sold products 260 Calculated by multiplying the weight of packaging materials for products sold by of goods of Suntory Beverage & Food (in Japan and overseas) by corresponding emission factors.
13. Downstream leased assets 503 Calculated by multiplying the amount of electricity used by vending machines leased by of goods of Suntory Beverage & Food (in Japan and overseas) by corresponding emission factors.
14. Franchises 0 None
15. Investments 0 None
Total 5,076
  • *
    Data for the businesses of Suntory Beverage & Food (in Japan and overseas). For some overseas group companies, values were estimated by using Japan-based emission factors and emission per unit production.
  • *
    In order to improve the accuracy of the data, the following revisions have been made and the scope 3 emissions for 2020 have been revised. As a result, GHG emissions in Category 1 increased by 763 thousand tons.
    ・GHG emissions of the products that Suntory Beverage & Food Europe and Frucor Suntory Group have outsourced to contract manufacturers were added to Category 1
    ・Reviewed emission factors for raw materials.
  • *
    Results have received independent assurance from KPMG AZSA Sustainability Co., Ltd. The assured value is indicated with ☆.

Independent assurance report

Preventing Air Pollution

SOx emissions


 2018 2019 2020
Emissions (t) 16.4 16.8 10.4
Per Unit (g/kL) 3.4 3.5 2.2
  • *
    26 production plants in Japan

NOx emissions


 2018 2019 2020
Emissions (t) 147.0 152.0 151.6
Per Unit (g/kL) 30.1 31.6 32.2
  • *
    26 production plants in Japan

Quantity of equipment that uses PCB (as of January 2021)


 Stored Used Total owned
Capacitor 3 0 3
Transformer 5 0 5
Stabilizer for lighting device 11 0 11

Byproducts and Waste Generation Performance 2020

（thousand tons）
Area 2016 2017 2018 2019 2020
Japan 246 258 258 251 228
Americas 138 192 187 193 154
Europe 97 93 95 113 95
Asia 22 25 28 32 32
Oceania 9 9 6 5 7
Africa       0 0
Total 513 576 574 594 516★
  • *
    Data covers 26 production plants in Japan and 64 production plants overseas
  • *
    Therein, the byproducts and waste generated by Suntory Beverage & Food Group companies in Japan and overseas amount to 150 thousand tons★
  • *
    Results have received independent assurance from KPMG AZSA Sustainability Co., Ltd. The assured numerical values are indicated with ★.

Independent assurance report

By-products and waste generation

  • *
    Data covers 26 production plants in Japan

By-products and Waste generation, recycling rate and the purpose of use for recycled products

Type of waste Main Purpose of Use 2016 2017 2018 2019 2020
Generation (t) Recycling Rate (%) Generation (t) Recycling Rate (%) Generation (t) Recycling Rate (%) Generation (t) Recycling Rate (%) Generation (t) Recycling Rate (%)
Vegetable (glycation, tea, coffee dregs, etc.) - Animal feed
- Fertilizer		 185,227 100 195,334 100 187,818 100 181,524 100 164,185 100
Sludge (excess sludge, etc.) - Fertilizer 27,547 100 30,351 100 30,472 100 31,245 100 30,275 100
Wood waste (cask, palletes) - Animal feed
- Fertilizer		 2,123 100 1,314 100 4,435 100 2,458 100 5,186 100
Glass and ceramic scrap - Glass materials
- Base course material		 3,772 100 3,508 100 3,216 100 2,825 100 2,285 100
Paper scraps (cardboards, paper labels, etc.) - Recycled paper
- Cardboard materials		 5,184 100 6,349 100 6,228 100 6,429 100 5,520 100
Plastic - Palette
- Solid fuel
- Supplementary fuel		 4,956 100 5,918 100 6,138 100 6,338 100 6,033 100
Metal scraps (aluminum, steel) - Aluminum
- Steel ingredients		 3,039 100 2,958 100 3,240 100 3,270 100 3,314 100
Other 12,729 100 12,632 100 16,405 100 17,365 100 11,558 100
Total 244,604 100 258,365 100 257,951 100 251,454 100 228,355 100
  • *
    Data covers 26 production plants in Japan

Environmental Education for Employees

FY2020 Environmental Training

Name Target Number of participating employees
Onboarding training (environmental management class) New employees All
ISO14001 awareness and special education Plant employees All
Sustainability management training (e-learning, etc.) Group employees in Japan 19,585
Training for newly appointed employees in charge of ISO14001 Employees in charge of ISO14001 16
Internal ISO14001 auditor training Internal ISO14001 auditor 48
Eco-products seminar Employees in charge of product development 56
Environmental Law Training Employees from relevant departments 56
Wastes Disposal and Public Cleansing Act seminar Employees from relevant departments 295

Outdoor School of Forest and Water

Total number of participants at the Suntory Mizuiku - Natural Water Education Program Outdoor School of Forest and Water (total of three schools)

Total number of participants for Teaching Program at Schools

Social Data

Employment Status

2020 data for employees that work in the Suntory Group is provided.

Number of Employees (as of December 31, 2020)

(employees)


 2016 2017 2018 2019 2020
SHD SBF Total SHD SBF Total SHD SBF Total SHD SBF Total SHD SBF Total

Male 41 14 55 45 13 58 43 14 57 44 14 58 44 14 58
Female 4 1 5 2 3 5 2 3 5 1 3 4 1 3 4
Executives 45 15 60 47 16 63 45 17 62 45 17 62 45 17 62


Male 1,422 627 2,049 1,432 643 2,075 1,459 654 2,113 1,497 668 2,165 1,541 686 2,227
Female 185 34 219 200 40 240 217 40 257 231 42 273 239 47 286
Managers 1,607 661 2,268 1,632 683 2,315 1,676 694 2,370 1,728 710 2,438 1,780 733 2,513

Male 2,429 745 3,174 2,438 741 3,179 2,420 729 3,149 2,375 708 3,083 2,319 669 2,988
Female 976 205 1,181 995 224 1,219 1,011 239 1,250 1,012 252 1,264 1,043 262 1,305
Members 3,405 950 4,355 3,433 965 4,398 3,431 968 4,399 3,387 960 4,347 3,362 931 4,293
Employees 5,012 1,611 6,623 5,065 1,648 6,713 5,107 1,662 6,769 5,115 1,670 6,785 5,142 1,664 6,806

Male 161 42 203 106 31 137 80 28 108 89 30 119 114 38 152
Female 82 22 104 79 19 98 87 113 200 90 115 205 85 128 213
Contract employees, etc.* 243 64 307 185 50 235 167 141 308 179 145 324 199 166 365
Temporary staff 560 52 612 567 63 630 573 66 639 543 58 601 526 57 583
  • *
    Contract and temporary employees: Special contract employees, part-time employees, added SBF partner employees from 2018.
  • *
    SBF Partner Employees: Temporary staff that have become permanent employees.
  • *
    SHD: Suntory Holdings Ltd.
  • *
    SBF: Suntory Beverage & Food Ltd.

Number of Employees (as of December 31, 2020)

  • *
    SHD: Suntory Holdings Ltd.
  • *
    SBF: Suntory Beverage & Food Ltd.

Average age and average length of employment (as of December 31, 2020)


 2016 2017 2018 2019 2020
SHD SBF SHD SBF SHD SBF SHD SBF SHD SBF
Average age 40.8 42.0 41.3 42.3 41.7 42.6 42.1 42.8 42.4 42.9
Average tenure 16.6 17.6 17.1 17.8 17.5 18.1 17.7 18.3 17.9 18.4
  • *
    SHD: Suntory Holdings Ltd.
  • *
    SBF: Suntory Beverage & Food Ltd.

Number of Employees

(employees)


 2016 2017 2018 2019 2020
SHD SBF SHD SBF SHD SBF SHD SBF SHD SBF

New graduates Male 79 20 68 17 69 16 70 24 66 20
Female 43 19 48 20 45 16 47 18 49 18
Experienced workers Male 17 0 13 4 14 5 9 1 8 3
Female 7 5 2 7 11 5 5 0 16 1
Total 146 44 132 48 139 42 131 43 139 42
Experienced workers ratio 17% 10%
  • *
    SHD: Suntory Holdings Ltd.
  • *
    SBF: Suntory Beverage & Food Ltd.

Number of Resignees and Reasons/turnover Rate

(employees)


 2016 2017 2018 2019 2020

Retirement*1 39 39 66 89 128
Personal circumstances*2 53 43 57 54 48
Corporate circumstances*3 0 2 1 0 0
Other 7 4 8 2 7
Total*4 99 88 132 145 183
Turnover rate*5 0.80% 0.67% 0.86% 0.80% 0.71%
  • *1
    Retirement includes flexible-age retirement
  • *2
    Resignees of Suntory Beverage & Food (domestic) were 8 in 2015, 6 in 2016, 11 in 2017, 7 in 2018, and 11 in 2019.
  • *3
    Company circumstances include factory closings and selling of business. Individual circumstances include employment transfers.
  • *4
    Covers employees
  • *5
    The turnvoer rate is calculated excluding mandatory age retirement

Retention rate of new graduate hires

  • *
    Calculated for new graduates hired by Suntory Holdings Ltd. and Suntory Beverage & Food Ltd. that entered the company from 2013 to 2015.

Female employment data

Number of male and female employees by Management or Non-management position

  • *
    December 31, 2020
  • *
    This is the total of Suntory Holdings Ltd. and Suntory Beverage & Food Ltd.

Number of employees with disabilities and employment rate (as of Friday, June 01, 2020)

  • *
    SHD: Suntory Holdings Ltd.
  • *
    SBF: Suntory Beverage & Food Ltd.

Total actual annual working hours

  • *
    Official working hours in the standard Suntory Group offices are 7.5 hours a day, 121 vacation days and the annual total official working hours is 1,830 hours.
  • *
    SHD: Suntory Holdings Ltd.
  • *
    SBF: Suntory Beverage & Food Ltd.

Annual paid vacations taken

  • *
    SHD: Suntory Holdings Ltd.
  • *
    SBF: Suntory Beverage & Food Ltd.

Results of Employees Taking Child Care Leave

Change in the number of employees that took advantage of child or nursing care policies

(employees)

  2014 2015 2016 2017 2018 2019 2020
SHD+SBF SHD+SBF SHD+SBF SHD+SBF SHD+SBF
Child and nursing care Childcare leave 205 247 298 339 304 291 304
Shortened and staggered working hour for child care Male - - 102 56 133 111 122
Female - - 196 54 171 180 182
Newly taking childcare leave 118 143 180 229 75 74 67
Number of employees returning after childcare leave Male - - - 155 117 114 127
Female - - - 70 75 75 79
Number of employees that resigned during childcare leave Male - - - 0 0 0 0
Female - - - 3 0 0 0
Ratio of employees returning after childcare leave Male - - - 100.0% 100.0% 100.0% 100.0%
Female - - - 95.9% 100.0% 100.0% 100.0%
Number of employees remaining at end of the year after taking childcare leave previous year Male - - - 102 152 135 122
Female - - - 196 169 165 176
Number of employees returning from child care leave Male - - - 100% 97.44% 100.0% 100.0%
Female - - - 98.5% 92.35% 96.5% 98.0%
Shortened and staggered working hour for child care 195 192 225 216 217 178 122
Nursing leave 2 1 2 2 3 2 1
Shortened and staggered working hour for nursing care 2 3 0 0 0 2 0
Telecommuting program* 3,196 3,577 4,460 4,845 5,176 5,674 6,696
Child support leave 663 464 539 583 599 650 555
Home helper 0 2 1 2 1 4 3
At home child care service 37 16 26 29 34 44 37
Vacation Refresh leave 791 933 702 801 824 886 485

Other Development Programs in Japan

Name Description Number of participants 2020 2011 – 2020
Career Challenge Program Individual tailored program for junior employees to enhance skills needed for global business (language, cultural awareness, cross-cultural communication, leadership, logical thinking, management through figures, etc.) 9 76
Company sponsored MBA Sending talented high potential employees to overseas top business schools to study in global environment. 2 29
Trainee program Trainees brush up their professional skills, gain language and communication skills, global business skills, and leadership skills through the one year on-site training at overseas companies. 13 93

Main self-development programs and the number of participants in FY2020

Type of training Description People
Elective training* Elective training provides approximately 40 different types of courses (twice/year) with training designed to teach the necessary business skills to succeed in the career plans envisioned by our employees 845
Enhancing English ability* This program provides various courses such as in-office English lessons and online lessons aimed to enhance business communications skills in English. A wide range of support content is available so that students can effectively take the course best suited for their skill level. 223
e-Learning We offer programs from 5 external partners that you can take freely online.
The programs cover a wide range of contents from business skill acquisition to private life-related matters. We support self learning anywhere during hiatus.
This training program aims to heighten the ability to execute operations and gain the knowledge required for operational innovation.
The courses include business skills, language acquisition, and computer skills.		 1,972
Financial Support System for Attending School and Distance Learning Suntory provides support for up to half the costs of schools and distance learning programs aimed at improving students skills (up to maximum limit).
The courses that can be taken range from the skills necessary to execute operations (accounting, legal knowledge, etc.) to improving language skills and acquiring certifications		 66
  • *
    These are elective programs that employees can participate on their own accord which the company will take on some of the training costs

Number of workplace accidents

(accidents)


 2010 2011 2012 2013 2014 2015 2016 2017 2018 2019 2020
Number of occupational accidents (including paid leave and substitute leave) 3 3 2 3 4 0 6 1 3 0 3
Number of occupational accidents not accompanied by lost work time 14 10 8 12 13 8 18 12 21 14 13
Number of accidents resulting fatality


0 0 0 0 0 0 0 0
Total 17 13 10 15 17 8 24 13 24 14 16
Lost time injury/illness frequency rate 0.31 0.30 0.20 0.17 0.34 0.00 0.47 0.08 0.23 0.00 0.20★
Lost time injury/illness severity rate 0.002 0.005 0.009 0.002 0.004 0.000 0.003 0.000 0.001 0.000 0.010
  • *
    Figures through 2012 are only for Suntory Holdings Ltd. and Suntory Beverage & Food Ltd. The figures from 2014 onward include data on workplace accidents involving full-time employees, special contract employees, and part-time employees for the following Suntory Group companies in Japan: Suntory Holdings Ltd., Suntory Beverage & Food Group companies (Suntory Beverage & Food Ltd., Suntory Foods Ltd., Suntory Beverage Solution Ltd., Suntory Products Ltd.), Suntory BWS Ltd., Suntory Spirits Ltd., Suntory Beer Ltd., Suntory Wine International Ltd., Suntory Liquors Ltd., Suntory Wellness Ltd., Suntory MONOZUKURI Expert Ltd., Suntory Business Systems Ltd., Suntory Communications Ltd., and Suntory Global Innovation Center Ltd. Since 2020, Suntory System Technology Limited has been added.
  • *
    Results have received independent assurance from KPMG AZSA Sustainability Co., Ltd. The assured value is indicated with ★.

Independent assurance report

Customer voices to our Customer Center (Results of 2020: Approx. 60,000 )

  • *1
    Complaints: Includes expressions of dissatisfaction by customers about products or corporate activities
  • *2
    Inquiries and feedback: Includes a wide range of questions and opinions expressed by customers other than complaints

Main Donations

Year Incident Amount Donated Beneficiary News release
2010 2010 Canterbury (Darfield) Earthquake (New Zealand's South Island) 3.25 million yen Cristchurch Earthquake Appeal Trast  
2010 Haund-foot-and-mouth Disease Outbreak in Miyazaki Prefecture 10 million yen Miyazaki Prefecture, and the Miyazaki Community Chest Association Social Welfare Organization Suntory Relief Aid for Haund-foot-and-mouth Disease in Miyazaki Prefecture (in Japanese only)
2010 Chilean Earthquake 50 million yen Chile Embassy Suntory Relief Aid for Earthquake Recovery in Chile
2010 Haiti Earthquake 10 million yen The Japanese Red Cross Society Suntory Haiti Earthquake Aid
2011 Thailand Floods Approx. 2.5 million yen The Government of the Kingdom of Thailand Support for Recovery from Flood Damage in Thailand
2011 Christchurch Earthquake (New Zealand's South Island) 6.2 million yen New Zealand Red Cross Earthquake Relief Donation, to New Zealand
2011 Queensland Floods, Australia 8 million yen Queensland Fund, Disaster Relief Appeal Flood Relief Donation to Queensland, Australia
2011- Great East Japan Earthquake 4.3 billion yen in 2011
2.0 billion yen in 2012
2.5 billion yen in 2013
2.0 billion yen in 2014
(total: 10.8 billion yen)		 Iwate Prefecture, Miyagi Prefecture, Fukushima Prefecture, Save The Children Japan, et al. Relief Donation for Earthquake in the Tohoku Region of Japan
2014 Landslide disasters in Hiroshima 1 million yen Chugoku Shimbun Social Welfare Services Corporation  
2015 Nepal Earthquake 3 million yen Nepal Earthquake  
2016 Kumamoto Earthquake 100 million yen in May 2016
300 million yen in October 2016		 Kumamoto Prefecture Release of Contributions to Kumamoto Prefecture
2017 Storm Disaster in Northern Kyushu Fukuoka Prefecture (5 million yen)
Oita Prefecture (5 million yen)		 Fukuoka Prefecture/Oita Prefecture Relief Donation for the Storm Disaster in Northern Kyushu
2017 Massive Hurricane Disaster in United States Approx. 110 million yen (1 million dollars) American Red Cross About Aid Following the Massive Hurricane Disasters in the United States
2017 Earthquake in Mexico Approx. 22 million yen
(200,000 dollars)		 Mexican Red Cross About Aid Following the Earthquake in Mexico
2017 Hurricane Maria, the Virgin Islands Approx. 55 million yen
(500,000 dollars)		 Virgin Islands Aid Fund  
2018 Torrential Rains of July 2018 (in Western Japan) 900 million yen
(Hiroshima, Okayama, and Ehime Prefectures received 300 million yen each)		 Hiroshima Prefecture: Japanese Red Cross Society Hiroshima
Okayama and Ehime Prefectures: Aid provided directly to each prefectural government		 Information About the Donations for the Torrential Rains of July 2018
2018 Hokkaido Eastern Iburi Earthquake 100 million yen Hokkaido Information About Support Provided for the 2018 Hokkaido Eastern Iburi Earthquake
2018 Midousuji Gingko NamikiDamage by Typhoon No.21 50 million yen Osaka City
2019 Typhoon No.15 50 million yen Chiba Prefecture Suntory Pledges ￥50 million to support Typhoon No. 15 Relief and Recovery
2019 Typhoon No.19 550 million yen Iwate Prefecture, Miyagi Prefecture, Fukushima Prefecture, Ibaraki Prefecture, Tochigi Prefecture, Gunma Prefecture, Saitama Prefecture, Kanagawa Prefecture, Niigata Prefecture, Nagano Prefecture and Shizuoka Prefecture Suntory Pledges ￥550 million to support Typhoon No. 19 Relief and Recovery
2020 Bushfire Relife and recovery in Australia $500,000 AUD Australian Red Cross, the New South Wales Rural Fire Service and the New South Wales Wildlife Information Rescue and Education Service (WIRES) SUNTORY GROUP PLEDGES $500,000 TO SUPPORT BUSHFIRE RELIEF AND RECOVERY IN AUSTRALIA
2020 Australian Bushfires 50 million yen Kumamoto Prefecture Suntory Pledges ￥50 million to support the Relief and Recovery of the Kumamoto area affected by the heavy rain
2021 COVID-19 Relief in India $600,000
(approx. INR 44,184,000)		 British Asian Trust
Confederation of Indian Industry
National Restaurant Association of India
Government-led relief efforts		 Suntory Holdings and Beam Suntory Donate $600,000 to Organizations Supporting COVID-19 Relief in India
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