We comply with the EU General Data Protection Regulation (the “GDPR”), and related laws and regulations, and is committed to protecting the privacy and security of personal data located in the European Economic Area consisting of EU member states, Norway, Iceland and Liechtenstein (collectively, the “EEA”), as well as in the processing of personal data located in the UK in accordance with the UK GDPR.
In addition to Privacy Policy (including Handling of Customers' Personal Information, hereinafter the same), the provisions of this Addendum apply to the processing of personal data of persons located in EEA and the UK, In the event the contents stipulated in Privacy Policy conflict with those stipulated in this Addendum, the provisions of this Addendum shall prevail.
| Items of personal data | Purpose of processing | Legal basis for processing | Retention period |
|---|---|---|---|
|
Technical data (1) Technical data from devices such as IP-address, cookies, the pages the person visited on the Websites, click- and surf behavior and the length of sessions |
To deliver the Website’s functionalities and for its technical and functional management | Legitimate interest to have a well-functioning website and to provide you with the information you are looking for | As long as necessary to fulfil the purpose of use, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, the Company will consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purpose of use and whether the Company can achieve those purposes through other means, and the applicable legal requirements. |
| To analyze data for developing and improving products and/or services | Legitimate interest to improve our products and/or services | ||
|
Inquiries (2) Personal data of the person who contacted the Company via the “Contact us” page |
To respond to the person’s inquiries and keep record the relevant responses | Legitimate interest to respond to the person’s inquiries and keep record the relevant responses | |
| To analyze data for beneficial communication with customers | Legitimate interest to analyze data for beneficial communication with customers | ||
| To send requests for cooperation in questionnaire surveys | Legitimate interest to send requests for cooperation in questionnaire surveys | ||
|
Factory visitors and facility users (3) Personal data of applicants for factory visits or facility use |
To manage the person’s factory visits or facility use | Legitimate interest to manage the person’s factory visits or facility use | |
|
Information of campaign / prize competition
applicants (4) Personal data of customers who applied for campaigns / prize competitions provided by the Company |
To conduct campaigns and prize competitions, deliver advertisements for Suntory Group’s products, services, events, etc., and for other purposes described in a policy on the use of personal data in campaigns and the like | Legitimate interest to conduct campaigns and prize competitions, deliver advertisements for Suntory Group’s products, services, events, etc., and for other purposes described in a policy on the use of personal data in campaigns and the like |
Please note that where the provision of personal data is a statutory or contractual requirement, or a requirement necessary to enter into a contract, you are obliged to provide such personal data. In the absence of such personal data, we may not be able to provide with the products or services that you have requested.
Where the EU GDPR and UK GDPR applies to our processing of your personal data, in addition to the rights stated in the Privacy Policy, you also have the rights to:
We may transfer personal data from the EEA or the UK to third parties located in countries outside the EEA or the UK within the extent of the Purpose of Processing. The European Commission has issued an adequacy decision for Japan in 2019.
Some foreign group companies that receive personal data are located in third countries that are not recognized by the European Commission as having data protection laws which provide the same level of protection for personal data as the EEA or the UK, but the company has entered into data transfer agreements with our group companies to ensure a sufficient level of personal data protection. In this case, we will take the appropriate safeguards necessary for international data transfer such as the EU standard contractual clauses.
Where the EU GDPR is applicable to our handling of your personal data, you may contact at our representative established within the EU on such handling. Contact details are as stated below:
Suntory France S.A.S.
44-52 Boulevard du Parc 92200
Neuilly-sur-Seine, France
eu_representative@suntory.eu
Where the UK GDPR is applicable to our handling of your personal data, you may also contact at our representative established within the UK on such handling. Contact details are as stated below:
Suntory Europe Limited
Uk House 2nd Floor, 2 Great
Titchfield Street, W1D 1N London, United Kingdom
uk_representative@suntory.com
You may also have the right to lodge a complaint with your local supervisory authority if you feel that we do not comply with the Laws. If you have such concerns, we request that you contact us in the first instance so that we can investigate, and hopefully resolve, your concerns.
In addition to Privacy Policy, the provisions of this Addendum apply to the processing of personal information of persons residing in the State of California, U.S.A., in accordance with the California Consumer Privacy Act (California Consumer Privacy Act of 2018). In the event the contents stipulated in Privacy Policy conflict with those stipulated in this Addendum, the provisions of this Addendum shall prevail.
We collect information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to any individual or a household (“Personal Information”). We also collect non-Personal Information that cannot be linked or associated with any individual person or household. When non-Personal Information is combined with other information so that it does identify an individual person, we treat that combination as Personal Information. We may collect, use, store and transfer different kinds of Personal Information about you.
In the preceding twelve (12) months, we have collected the following category of personal information:
The website and other Group platforms are intended for adult use only and are not directed towards children, minors, or anyone under the age of 18. If you are under the age of 13, you are not authorized to provide us with any Personal Information. If the parent or guardian of a child under 13 believes that the child has provided us with any Personal Information, the parent or guardian of that child should contact us at this link to have this Personal Information deleted from our files.
We collect, retain and process personal information for the following purposes:
We retain Personal Information only for the period necessary to achieve the purpose of processing mentioned in Section 2. The specific retention period is determined by taking into account the purpose for which Personal Information is collected and processed, the nature of Personal Information, and the need to maintain legal or business Personal Information.
We may disclose your personal information for the purposes described above in this Privacy Policy to the following categories of third parties:
In the preceding twelve (12) months, we have disclosed
the following category of Personal Information for the
purposes described above in this Privacy Policy:
We have not sold, in the preceding twelve (12) months, and do not sell, your Personal Information that identifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or household.
We use cookies and similar technologies on our websites and have shared your Personal Information with service providers in the preceding twelve (12) months.
For information on cookies and similar technologies we use, please click the Cookie Declaration link.
Except for the above, we do not share your Personal Information. Also, we do not knowingly share Personal Information of minors under 16 years old.
To submit a request to opt out of the sharing of Personal Information, you may, where available, enable an online universal opt-out mechanism—such as a Global Privacy Control (“GPC”)—that automatically communicates your opt-out preference signal to us.
While we endeavor to incorporate reasonable safeguards to help protect and secure your Personal Information, no data transmission over the Internet, mobile networks, wireless transmission or electronic storage of information can be guaranteed to be 100% secure. Therefore, we cannot guarantee its absolute security. It may be possible for third parties to intercept or access transmissions or private communications unlawfully. Any such transmission is done at your own risk.
California Consumer Privacy Act.
CCPA provides California residents with specific rights regarding their Personal Information. This section describes your CCPA rights and explains how to exercise those rights.
・Right to Know/Access
Upon verification of your identity, you have a right to know what Personal Information we have collected about you in the immediately preceding 12-month period, including the categories of Personal Information, the categories of sources from which the Personal Information is collected, the business or commercial purposes for collecting, selling, or sharing Personal Information, the categories of third parties to whom we has disclosed Personal Information, and the specific pieces of Personal Information we have collected. You may exercise this right no more than twice in any 12-month period.
・Right to Delete
You have the right to request that we delete Personal Information that we collected from you and retained, subject to certain exceptions.
・Right to Correct
You have the right to correct inaccurate Personal Information that we maintain about you.
・Right to Opt-Out of the Sale/Sharing
You have the right to opt-out of the sale or sharing of your Personal Information, or process for targeted advertisement or profiling by the business.
We do not sell or share your Personal Information.
・Right to Limit the Use or Disclosure of Sensitive Personal Information
You have the right to request that we limit the use and disclosure of Sensitive Personal Information to specific business purposes approved by applicable law.
We do not collect, use or disclose your Sensitive Personal Information.
・Right to Non-Discrimination
You have a right not to receive discriminatory treatment by us for the exercise of the privacy rights conferred by the CCPA.
Unless permitted by applicable law, we will not discriminate against you for exercising any of your privacy rights under the applicable law, including by, but not limited to:
・Right to Appeal:
You have the right to appeal any decision that includes a refusal to take action on a request. Appeals must be filed within 45 days of receipt of the decision. Any such decisions will be transmitted by email and will contain a link for submitting your appeal through our online form. You may also submit your request by calling us at +1 866-899-2342 or by using our Contact Us page.
Other California Privacy Rights:
California Civil Code Section 1798.83 permits California residents who have provided personally identifiable information to us or third-party advertisers and marketing partners, if any, to request certain information regarding our disclosure of personally identifiable information to third parties for direct marketing purposes. Requests should be submitted by using our Contact Us page and should include CALIFORNIA PRIVACY RIGHTS in the subject line. We will need your first and last name, mailing address, and email address in order to process your request. Please be aware that not all information sharing is covered by the requirements of Section 1798.83 and only information on covered sharing will be included in our response. This request may be made no more than once per calendar year.
Only you or an authorized agent may make a verifiable consumer request related to your Personal Information. You may also request deletion, correction, or to know, and exercise your rights of portability or appeal.
Requests can be submitted by calling our toll-free number +1 866-899-2342 or through our Contact Us page.
Additionally, when we detect a GPC signal from a user’s browser within California, we stop sharing the user’s Personal Information. You can learn more about the GPC and how to enable it in your browser from the Global Privacy Control website.
Please note that these rights apply only to persons in
California. Only you, or a person that you authorize to
act on your behalf, may make a verifiable consumer
request related to your Personal Information.
Authorizing an Agent to Act on Your Behalf:
Except where you have provided an agent with a Power of Attorney pursuant to Sections 4000 – 4465 of the California Probate Code, when using an authorized agent, you must: (i) provide the agent with signed written permission clearly describing their authority to make a request on your behalf; (ii) verify your own identity; and (iii) directly confirm that you have provided the authorized agent permission to submit the request. We may deny a request from an authorized agent if the agent does not provide us with the signed written permission demonstrating that they have been authorized to act on your behalf.
Verifying Your Request:
The verifiable consumer request initiated by you or your authorized agent must:
We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. Making a verifiable consumer request does not require you to create an account with us. One of our representatives will contact you in order to verify your identity. You may need to provide additional information in order to verify your request. Depending on the nature of the request, we may require additional verification actions be taken, including but not limited to providing a signed declaration under penalty of perjury that you are the consumer whose Personal Information is the subject of the request. We will only use this information to verify the requestor’s identity or authority to make the request.
Exceptions.
These rights are not absolute and are subject to certain exceptions. For example, we cannot disclose or permit access to specific pieces of Personal Information if granting your request would present a certain level of risk to the security of the Personal Information at issue, your account with us or the security of the website. We may deny your deletion request if retaining the information is necessary for us or our service providers and/or contractors to:
Response Timing and Format:
We endeavor to respond to a verifiable consumer request to delete, correct or to know within forty-five (45) days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
If you, as a California resident, want to exercise your right to know or delete under the CCPA, we have the following methods and contact information:
Toll-free: [+1 866-899-2342]
Contact Us Form: [our
Contact Us
page]
Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your personal information. You may also make a verifiable consumer request on behalf of your minor child.
We may modify or update this Privacy Policy from time to time. We encourage you to revisit this page often to remain fully informed of this Policy or you can contact us at any time to obtain the latest copy of this Privacy Policy.
Last revised on July 1, 2026