It has come to our attention that we had charged incorrectly for those who purchased below item at our Central House Gift Shop between April 1st to 25th, 2025;
THE HAKUSHU 180ml & Tasting Glass & Pure Chocolate & Hakushu Distillery Limited Items Original drawstring Gift Set
An incorrect amount of ￥4,920 (tax incl.) had been charged instead of ￥4,675 (tax incl.).
We apologize sincerely for the inconvenience this may have caused.
We would like to refund the difference to the affected customers.
We would greatly appreciate if you could contact us by any of the following methods;

・Phone： 0551-35-2211 (9:30-16:30 JST)
・Email： factory_shop@sps.sgn.ne.jp

※Please tell us the date of your visit, reserved course, and the name of the reservation.
※We will ask to present the receipt and/or purchased item before processing the refund.
Again, we apologize deeply for the inconvenience this had caused you and thank you in advance for your kind understanding.

Suntory Hakushu Distillery
Suntory Minami Alps Natural Mineral Water Plant
Gift Shop