In order to allow as many people as possible to experience factory tours, a portion of tour reservations are determined using a lottery system. Reservations are accepted only from those who submitted entries during the lottery entry period and were selected in the lottery.Please note that your application cannot be changed or cancelled later.

*If there are empty seats due to non-payment or other reasons after the lottery, a re-draw will be conducted for those who were not selected.

【lottery】Hakushu distillery MONOZUKURI tour & tasting(Paid)

【For April 2026】
■Lottery acceptance period：February 5th, 2026, 9:30AM(JST)～February 9th, 2026, 4:29PM(JST)
■Lottery results email：February 14th
■Reservation Period：February 14th ～ February 18th
■Re-drawing result email：February 25th
■Reservation Period for Reallocation：February 25th ～ March 1st

【For May 2026】
■Lottery acceptance period：March 5th, 2026, 9:30AM(JST)～March 9th, 2026, 4:29PM(JST)
■Lottery results email：March 13th
■Reservation Period：March 13th ～ March 17th
■Re-drawing result email：March 25th
■Reservation Period for Reallocation：March 25th ～ March 29th

*Until 23:59 on the day after your reservation has been made.
*Until noon 2 days before the date.

For details regarding the lottery system, please refer to the page below.

▼Lottery-based tour application

Whisky Museum and Central House Viewing (Free)
【For April 2026】February 16th, 2026, 9:30AM(JST)～

▼Hakushu Distillery For reservation details

Minami-Alps Natural Mineral Water Plant

Notice of Suspension of Factory Tours at Suntory Natural Water Minami-Alps Hakushu Plant
From Wednesday, 5 November 2025, factory tours at the Suntory Natural Water Minami-Alps Hakushu Plant will be suspended due to facility maintenance work. The schedule for the resumption of factory tours will be announced on our website once confirmed.

*The adjacent Hakushu Distillery and all other facilities within the grounds (including the shop and restaurant) will remain open for business.