In order to allow as many people as possible to experience factory tours, a portion of tour reservations are determined using a lottery system. Reservations are accepted only from those who submitted entries during the lottery entry period and were selected in the lottery.Please note that your application cannot be changed or cancelled later.

*If there are empty seats due to non-payment or other reasons after the lottery, a re-draw will be conducted for those who were not selected.

【lottery】Hakushu distillery MONOZUKURI tour & tasting(Paid)

【For December 2025】
■Lottery acceptance period：October 3rd 9:30AM(JST)～ October 7th, 4:29PM(JST)
■Lottery results email：October 11th
■Reservation Period：October 11th ～ October 15th
■Re-drawing result email：October 22nd
■Reservation Period for Reallocation：October 22nd ～ October 26th

【For January 2026】
■Lottery acceptance period：November 6th 9:30AM(JST)～ November 10th, 4:29PM(JST)
■Lottery results email：November 14th
■Reservation Period：November 14th ～ November 18th
■Re-drawing result email：November 26th
■Reservation Period for Reallocation：November 26th ～ November 30th

*Until 23:59 on the day after your reservation has been made.
*Until noon 2 days before the date.

For details regarding the lottery system, please refer to the page below.

▼Lottery-based tour application

Whisky Museum and Central House Viewing (Free)
【For January 2025】November 17th, 2025, 9:30AM(JST)～

▼Hakushu Distillery For reservation details

Minami-Alps Natural Mineral Water Plant

Notice of Suspension of Factory Tours at Suntory Natural Water Minami-Alps Hakushu Plant
From Wednesday, 5 November 2025, factory tours at the Suntory Natural Water Minami-Alps Hakushu Plant will be suspended due to facility maintenance work. The schedule for the resumption of factory tours will be announced on our website once confirmed.

*The adjacent Hakushu Distillery and all other facilities within the grounds (including the shop and restaurant) will remain open for business.