Suntory Group’s Sustainability Initiatives
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Suntory Group’s Sustainability Initiatives

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Dialogue with Society

Suntory Group actively carries out dialogues with a variety of stakeholders in order to precisely determine social expectations and demands and apply them to the company's activities.

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    Company names, locations, and affiliations and positions of employees and external parties are as of the date of the report.

Stakeholder Dialogue in 2023

Various units in Suntory Group undertake stakeholder engagement as part of their day-to-day operations. During the process of identifying Suntory Group’s materiality in 2023, we engaged in dialogue with leading international environmental NGOs, such as Conservation International and the WWF, and human rights NGOs, including Human Rights Watch. We received valuable suggestions from these NGOs regarding issues that the Suntory Group should address.

The main feedback received from the NGOs was as follows:

  • As a leading company, Suntory Group is expected to respond to consumers’ changing attitudes. It is also expected to increase its communication for the achievements in terms of water conservation over a period of more than 20 years, as consumers will appreciate this.
  • Taking water risk assessment as the foundation, Suntory Group is expected to promote nature-positive management that both meet the company’s goals and address the issues affecting people living in the watersheds from which Suntory Group accesses water.
    Suntory Group can make effective use of the capabilities that it has built up to tackle water-related problems affecting people and nature in collaboration with local communities.
  • Suntory Group is expected to undertake stakeholder engagement more frequently, and should conduct dialogue with NGOs in a less formal manner on a day-to-day basis.
  • Suntory Group is expected to announce what it is aiming to achieve in relation to human rights, and should disclose specific targets and the progress.

Suntory Group will be utilizing the valuable feedback obtained from stakeholders, including from this recent dialogue with NGOs, to promote sustainable management.

Dialogue with Society archive