“Mizuiku” Education Program and Water Resource Cultivation Training Program

Adopting an environmental perspective in the products we sell

We have established standards for our environmental perspective when developing or handling new products, such as (1) not using environmentally hazardous materials in products or packaging materials, (2) applying a packaging material identification mark, and (3) not using excessive packaging. We also check the status of manufacturers’ environmental initiatives.

Enhancing measures to reduce excessive working hours

In accordance with Japan’s Industrial Safety and Health Act, we have established a Health and Safety Committee to study and deliberate specific measures related to safety and health, and are working on measures against prolonged working hours as one of our priority activities. The content of reports made to the Health Committee are also reported to and discussed at Board of Directors meetings and other meeting bodies to strengthen countermeasures.

For managers, we regularly provide opportunities for training to educate them on the effects of prolonged working hours and their consequences. This helps them understand the importance of working hour management, thereby fostering awareness regarding the reduction of overwork and health management among employees.

Supporting health promotion and maintenance

We support health maintenance among our employees through participation in walking events and by encouraging the use of health apps. We have set up health consultation days for in-person and online consultation with occupational physicians and occupational health nurses. On health consultation days, consultations are held not only on physical health but also on mental health, to help with prevention and early detection of mental and physical illnesses.

We have established a Mind-Body Consultation telephone service, a system that provides easy access to counseling services. We also incorporate self-care, line care, care in the workplace, care outside the workplace, and member care programs into each type of training program in order to support employees’ mental health care.

Compliance with the Subcontract Act

We have prepared explanatory materials on the Subcontract Act, as well as an order form template, and conduct periodic fact-finding surveys. For newly established departments, we hold briefings that include reminders when dealing with companies subject to the Subcontract Act, and confirm their compliance with the Act.

Conducting corporate investigations to confirm reliability

Whenever initiating new business dealings, SPS conducts a corporate investigation of the new partner, and also confirms the social standing and reliability of the partner by including a clause on the “exclusion of antisocial forces” in all contracts.
We also regularly audit the manufacturing sites of suppliers to whom we outsource the development of food products and goods. This includes checking on quality control and environmental initiatives.

Promoting work-life balance

We advance systems and operations with the aim of making ourselves a company and organization where employees with diverse values, work styles, and lifestyles can lead fulfilling lives both at work and in their private life, and find their work to be rewarding. We support flexible work styles for our employees by introducing systems for maternity and childcare leave, compensatory time off, along with shortened and staggered working hours.

Promoting diversity

SPS has adopted “Mutual Recognition of Diversity” as a company-wide policy, and we actively work to create a corporate culture and implement measures for the mutual recognition of diversity. Although 90% of our employees are women, we are also hiring more male employees and foreign nationals in consideration of the diversity of our customers and their values.

Employing persons with disabilities

Our employees with disabilities are active in a wide range of fields, including clerical work, merchandise sales, and visitor services at cultural facilities. We have set a company-wide target for the number of employees, and are working to hire people with disabilities in order to achieve and maintain the legally mandated employment ratio. As of the end of March 2026, the employment ratio was 2.85%.
To enable each employee to engage in work tailored to their aptitude, managers at each site nationwide are deepening their understanding of disabilities while carefully checking on the characteristics of on-site work, skills required, workload and other factors. They can then design tasks that enable employees to fully apply their abilities. They are also making every possible effort to provide for transportation to and from work.

New training programs that support employee skill development

In addition to training at the time of hiring and common application-based training throughout Suntory Group, we also provide position-specific training and career training. We actively promote self-learning, and have introduced correspondence courses and e-learning programs to provide opportunities for skill development tailored to individual challenges. We think of company-wide activities (conference organizations and projects) other than training as educational opportunities that lead to development of employees as human resources and in terms of their careers.
In addition, we have introduced a highly satisfying personnel evaluation system consisting of performance evaluations based on goal-setting, behavioral evaluations based on role expectations, and career interviews conducted by supervisors.

Response to disasters

Public cultural facilities that we administer and operate as designated managers are visited by many people including local residents. For this reason, we regularly conduct disaster drills, first aid training, and automated external defibrillator (AED) training under the guidance of the competent fire department so that we can respond quickly and smoothly in the event of a disaster or emergency. Our head office established a business continuity plan (BCP), and conducts ongoing educational activities.

Conducting disaster drills

Contributing to local communities

As the designated manager of public facilities, we plan and develop cultural programs that make the most of each facility’s attractions, and strive to provide services that enhance the value of facilities and local communities. We aim to operate facilities accessible to all and which will be loved for a long time to come through initiatives that promote and revitalize culture. These include programs that allow local residents themselves to participate in planning and operation, highly original projects for youth development, and outreach activities involving neighboring facilities, as well as a system for incorporating users’ opinions into management.

“Music for Everyone Barrier-Free Concert”

Yamato Cultural Creative Base SiRiUS, operated by SPS as its designated manager, holds barrier-free concerts by artists active in Japan. In addition to providing programs that can be enjoyed by attendees of all ages from small children to the elderly, we also provide support for patrons with disabilities by introducing sign language interpreters, literary support through distribution of Braille programs and UD Talk, and by assigning service assistants to help patrons enjoy the performances. Aiming for a harmonious society where people respect each other’s individuality, we continuously create opportunities for diverse people to enjoy concerts in the same space.

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  A concert performance

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  A sign language interpreter

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  Headphones for the hearing-impaired

Supporting development of the next generation

SPS engages in various activities to promote and support the potential and growth of children who will lead the next generation.

Professional Experiences

SPS enables local children to become familiar with culture and the arts by providing them with opportunities to experience work at public facilities that SPS operates as a designated manager.
At Yamagin Kenmin Hall (Yamagata Prefectural Cultural Arts Center), we hold “Parents and Children Join in! Work Experience Events for Parents and Children, ” in which children can experience the work of a stage crew. Through hands-on experience, students learn the professional techniques that support performances, such as actually shining a spotlight on the stage and touching the sound equipment to produce sound from the speakers.